Jonathon Krueger
Pahrump,NV
Summary
Professional operations manager and customer service employee. Experience in a variety of job fields including, security/surveillance, bartending, cooking, automotive tire maintenance and landscaping. Proven ability to create memorable guest experiences and maintain well-organized and clean work spaces. Reliable team player and adaptable to changing needs. Skilled in strategic decision-making and effective problem solving, successfully implementing policies that boost customer loyalty, ensuring and fostering a positive work environment.
Overview
13
13
years of professional experience
Work History
Security/Surveillance Officer
Green Life Productions
Pahrump, Nevada
07.2019 - Current
- Safeguard company assets from theft or damage by observing all areas requiring protection.
- Assist law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
- Identify and document unauthorized actions by employees.
- Collaborate with the security team, ensuring smooth communication and swift action in emergency situations.
Co-owner/Manager of Operations
Popcorn Girl - Bally's Las Vegas
Pahrump, Nevada
02.2018 - 07.2019
- Managed day-to-day operations, ensuring smooth workflow and completion of tasks.
- Collaborated with co-owners on strategic planning initiatives for long-term business success.
- Oversaw all financial management tasks, including budgeting, forecasting, processing payments.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements.
Store Manager
Popcorn Girl - Las Vegas
Pahrump, Nevada
07.2012 - 03.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees in fast-paced environment through proactive communication and feedback.
- Hiring, training and mentoring new staff members.
Skills
- Customer Engagement
- Customer Relationship Management
- Effective Problem Analysis
- Proficient in Task Coordination
- Operational Efficiency in Small Enterprises
- Strategic Decision-Making
- Operations Management
- Policy and procedure implementation
- Effective Sales Techniques
- Customer Loyalty Development
Timeline
Security/Surveillance Officer
Green Life Productions
07.2019 - Current
Co-owner/Manager of Operations
Popcorn Girl - Bally's Las Vegas
02.2018 - 07.2019
Store Manager
Popcorn Girl - Las Vegas
07.2012 - 03.2017
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