Sorted and built pallets of incompatible packages by destination using FedEx Bluetooth RF scanners.
Unloaded regular and incompatible packages from 53' and half-length trailers.
Employed finger scanner to accurately sort small packages (0 lbs to 7 lbs) into designated bags for loading.
Monitored auto-dim system to measure dimensions, weight, and scan labels of incompatible packages.
Ensured over 80% accuracy in scanning incompatible packages, including multi-reads and non-scanning items.
Resolved discrepancies in scanning accuracy to maintain quality control.
Executed SWAK procedures to ensure accurate handling of return packages. Created new and duplicate labels for return packages that are mislabeled or damaged
Print and ship specialist
FedEx Office
Columbus, Ohio
05.2018 - 05.2020
Operated high-speed printers to produce a variety of physical and digital projects.
Assisted customers in developing ideas and design specifications for print materials.
Utilized FedEx proprietary software to create and print projects, including business cards and posters.
Ensured completion of all print jobs due the next day before closing store by counting cash.
Facilitated passport creation for clients efficiently and accurately.
Identified needs of customers promptly and efficiently.
Resolved customer complaints
Aircraft parts repair technician
Crucial Avation
Columbus, Ohio
08.2015 - 01.2018
Serviced Embraer and CRJ aircraft during half-life cycles between major overhauls
Performed fiberglass and paint repairs on bulkheads, dados, interior walls, and above head storage compartments.
Collaborated with team members to troubleshoot technical issues effectively.
Education
Bachelor of Science - Marketing Management And Research
Franklin University
Columbus, OH
06-2025
Skills
Semrush proficient
HubSpot proficient
Timeline
Ground Package Handler
FedEx Ground
06.2021 - Current
Print and ship specialist
FedEx Office
05.2018 - 05.2020
Aircraft parts repair technician
Crucial Avation
08.2015 - 01.2018
Bachelor of Science - Marketing Management And Research