Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 13 years of experience. Highly effective and comfortable working with people at all organizational levels.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Director of Data Science
Banner Health
Phoenix, AZ
06.2008 - Current
Data Analysis (Python).
Excel Pivot Tables, Pivot Charts, VLookups.
Performance metrics creation and optimization
SQL database queries.
Financial forecasting and econometric modeling
Modeling: Created clustering and segmentation models with machine learning algorithms to gain insights for data driven business solutions
Analysis: Built a system to track and analyze marketing efforts that can be used to optimize advertising strategies and ROI
Dashboards: Developed dynamic dashboards connecting disparate data sources in a single place to easily track KPIs (Retention rate, Persistence rate, etc.)
Lead teams of up to 50 that worked on projects with variable client goals and deadlines and requiring large sets of data to be synthesized, checked, and analyzed
Prepared a variety of different written communications, reports and documents to ensure smooth operations
Offered friendly and efficient service to customers, handled challenging situations with ease