Jonathon Phelan
McRae,GA
Summary
Results-driven Bulk Customer Representative specializing in order processing and customer satisfaction. Proven ability to meet targets through quality orders, effective teamwork, and attention to detail. Currently seeking an elevated sales position with an everchanging food and beverage company that offers opportunities for advancement.
Overview
9
9
years of professional experience
Work History
BCR - Bulk Customer Representative
PepsiCo
Dublin, GA
04.2019 - Current
- Managed bulk order processing to meet monthly targets and ensured timely delivery to enhance customer satisfaction.
- Developed and maintained strong relationships with all accounts through consistent communication.
- Collaborated with team members to optimize inventory management and reduce operational bottlenecks.
- Analyzed customer feedback to identify areas for service improvement and implement effective solutions.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Relief Merchandiser
Coca Cola United
McRae, GA
07.2017 - 03.2019
- Implemented effective merchandising strategies to enhance product visibility and increase sales.
- Analyzed market trends to optimize inventory levels and product placement.
- Trained and mentored junior staff on merchandising best practices and company standards.
- Streamlined processes for efficient stock replenishment, reducing out-of-stock occurrences.
- Fostered relationships with key retail partners to improve shelf space allocation and brand presence.
Education
Bachelor of Science - Organizational Leadership
Valdosta State University
Valdosta, GASkills
- Order management
- Territory management
- Product branding
- Relationship building
- Team collaboration
- Problem resolution
- Attention to detail
- Task prioritization
- Objective setting
Accomplishments
2025 Best of the Best LF location winner
2026 P9 Target met - 19.3% Vol PY% 24.7% Rev PY%
Timeline
BCR - Bulk Customer Representative
PepsiCo
04.2019 - Current
Relief Merchandiser
Coca Cola United
07.2017 - 03.2019
Bachelor of Science - Organizational Leadership
Valdosta State University