Experienced with project planning, resource allocation, and risk management. Utilizes strategic thinking to ensure project milestones are met efficiently. Track record of leveraging strong organizational skills and attention to detail to drive project success.
Overview
16
16
years of professional experience
Work History
Resident Supervisor
Asurgent Health Addiction Treatment Center
06.2023 - 12.2024
Facilitated roommate mediations to address issues before they escalated into larger problems.
Evaluated resident feedback to inform improvements in programming and community management practices continuously.
Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
Improved resident satisfaction by addressing concerns promptly and effectively.
Trained new Resident Supervisors on relevant policies and procedures, ensuring consistency in application across the community.
Assisted in annual budget planning process by providing insight into program costsand resident needs.
Commercial Residential Building Inspector
City of East Cleveland
04.2021 - 03.2022
Facilitated positive working relationships with architects, engineers, developers, contractors, property owners, local officials, and other stakeholders involved in the residential construction process.
Assisted in the development of new policies and procedures related to residential building inspections for better efficiency and effectiveness.
Collaborated with construction teams to address identified issues and ensure timely resolution for project completion.
Minimized legal disputes involving non-compliant properties through accurate interpretation of applicable codes while conducting inspections.
Intake Specialist
Lifeline Inc.
09.2020 - 04.2021
Answered phone calls and provided new clients with required paperwork to initiate service.
Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
Completed intake assessment forms and filed clients' charts.
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Housing Inspector
Eden
01.2019 - 05.2020
Reduced the prevalence of substandard housing through diligent enforcement of regulations and corrective measures.
Educated property owners on proper maintenance practices to promote ongoing adherence to housing standards.
Established professional relationships with landlords, tenants, and contractors to facilitate effective communication during inspections.
Boosted community satisfaction by addressing tenant complaints promptly and professionally.
Residential Supervisor
Oriana House
04.2017 - 01.2019
Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
Ensured adherence to all federal, state, and local regulations governing residential facilities through consistent monitoring and timely updates to policies as needed.
Weatherization Inspector
B.P.I.WEATHERIZATION INSPECTOR
01.2012 - 01.2013
For C.D.C and insulation teams in the greater Cleveland metropolitan areas
Supervisor
Evergreen Cooperatives
01.2009 - 01.2012
Provide leadership and direction for two construction work crews.
Managed work contracts to ensure work completed according to budget
Responsible for meeting monthly projected goals
Maintained accurate records for inventory, accounting, and purchase of supplies
Diagnosed, weatherized, and inspected to State of Ohio building standards
Worked closely with energy auditors/inspectors
Education
BPI Energy Auditor Certification - Pathways to Green Jobs Program
Cuyahoga Community College
Cleveland, OH
Skills
Document organization
Project scope definition
Effective scheduling skills
Project coordination
Project planning and prioritization
Meticulous attention to detail
Documentation and reporting
Progress reporting
Financial oversight
Timeline
Resident Supervisor
Asurgent Health Addiction Treatment Center
06.2023 - 12.2024
Commercial Residential Building Inspector
City of East Cleveland
04.2021 - 03.2022
Intake Specialist
Lifeline Inc.
09.2020 - 04.2021
Housing Inspector
Eden
01.2019 - 05.2020
Residential Supervisor
Oriana House
04.2017 - 01.2019
Weatherization Inspector
B.P.I.WEATHERIZATION INSPECTOR
01.2012 - 01.2013
Supervisor
Evergreen Cooperatives
01.2009 - 01.2012
BPI Energy Auditor Certification - Pathways to Green Jobs Program
Community Outreach Coordinator at BrightView Health Addiction Treatment CenterCommunity Outreach Coordinator at BrightView Health Addiction Treatment Center
Patient Coordinator ( Summer Internship ) at New Life Treatment & Addiction CenterPatient Coordinator ( Summer Internship ) at New Life Treatment & Addiction Center