Jonathon Steenberg
Summary
Dedicated professional with a degree in Criminal Justice and extensive experience as a truck driver, seeking to transition into a career in legal investigations. Known for strong attention to detail, responsibility, and a proven ability to handle complex tasks efficiently. Highly motivated to leverage my academic background and hands-on experience in a new and challenging role. Quick to learn and adapt, with a commitment to ethical practices and continuous improvement. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Bus Driver
Detroit Bus Company
Detroit, MI
05.2024 - Current
- Follows designated routes according to timetables while obeying speed limits at all times.
- Responds quickly and calmly in emergency situations such as accidents or medical emergencies.
- Maintain daily logs of vehicle inspections, trips, hours worked and other pertinent information.
Truck Driver
Maersk
Romulus
04.2013 - 04.2024
- Utilizes GPS and other navigation tools to plan routes and stay on schedule
- Maximizes load safety by balancing, securing, and weighing products
- Loads and unloads products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts
- Keeps accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes
- Demonstrates safe driving by following regulations and safety procedures, resulting in zero accidents.
Customer Service Representative
Maersk
Romulus
04.2013 - 12.2014
- Responded to telephone inquiries and complaints following standard operating procedures
- Displayed strong organizational skills while managing multiple projects simultaneously
- Monitored daily performance metrics such as call volume, wait times, resolution times
- Processed orders, returns, and exchanges in an accurate and efficient manner
- Tracked and Responded to all incoming calls and emails from customers using appropriate software applications.
Security Officer
Advanced Security Associates
Southfield
06.2009 - 04.2013
- Checked for safety hazards and took corrective action when necessary
- Monitored surveillance cameras and responded to suspicious activity during school hours
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Responded to alarms and conducted investigations as required
- Confirmed visitor identification prior to granting entry into the school building.
Education
Bachelor of Science in Criminal Justice -
Madonna University
Livonia, MI12.2010
Skills
- Teamwork/Collaboration
- Communication
- Adaptability
- Training and Development
- Microsoft Office
- Video Surveillance
Timeline
Bus Driver
Detroit Bus Company
05.2024 - Current
Truck Driver
Maersk
04.2013 - 04.2024
Customer Service Representative
Maersk
04.2013 - 12.2014
Security Officer
Advanced Security Associates
06.2009 - 04.2013
Bachelor of Science in Criminal Justice -
Madonna University