JONATHON WALKER
Weatherford,TX
Summary
Reliable and hardworking Professional, experienced in maintaining cleanliness, order and sales. Offers great customer service and engagement. Also, a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Assistant Manager
The Washhouse
Weatherford, TX
10.2022 - 05.2026
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information
- Received cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis
- Kept customer areas clean and tidy to maintain professional, hygienic standards
- Maintained and repaired car wash equipment to meet operational demand
- Greeted customers and assessed needs to recommend suitable car wash services
- Inspected and maintained equipment throughout express tunnel, and vehicle wash areas, comprising power washers, and central vacuums' individual units
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation
- Managed car wash supplies and materials inventories for timely reordering and replenishment
- Investigated and resolved customer inquiries and complaints quickly.
Valet
Q Car Wash
01.2022 - 10.2022
Bay Leader
Blue Beacon Truck Wash
12.2019 - 12.2021
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers
- Delivered high-quality car wash services using high-pressure washers and brushes
- Achieved customer satisfaction by providing high-quality professional service
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation
- Applied chemicals and used high-pressure wash and scrubbers to clean rims
- Mixed cleaning solutions, abrasive compositions and other compounds to clean exterior of vehicle
- Followed safety guidelines for cleaning vehicles and equipment
Assembly Line Worker
Eventide
09.2019 - 12.2019
- Streamlined production process to maximize safety and productivity
- Troubleshot assembly line to repair malfunctions and avoid disruptions
- Conducted quality assurance inspections on finished components and identified issues
- Performed visual and functional inspection of components to determine quality and identify defects
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Investigated and resolved production issues
Sales Associate
Hibbitt Sporting Goods
10.2018 - 08.2019
- Solved customer challenges by offering relevant products and services
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Answered customer questions about sizing, accessories, and merchandise care
- Engaged with customers to effectively build rapport, loyalty and lasting relationships
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Helped customers locate products and checked store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Provided positive first impressions to welcome existing, new, and potential customers
- Managed returns, exchanges and refunds in accordance with store policy
Canine Coach
Dogtopia
Austin, TX
08.2017 - 07.2018
- Protected animals from care errors by maintaining clear and secure tags
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention
- Fed and watered animals to provide necessary nutrients and keep pets healthy
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease
- Kept cages, kennels, play yards, and grooming areas neat and clean
Team Associate
Walmart
11.2015 - 07.2017
- Trained new team members by relaying information on company procedures and safety requirements
- Worked different stations to provide optimal coverage and meet production goals
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Continuously checked products for quality assurance according to strict guidelines
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Created appealing displays for routine arrangements and special promotions
- Developed strong cooperative relationships with coworkers and managers
Education
High School Diploma -
Cisco Jr. College
Cisco, TX01.2015
High School - undefined
Mineral Wells High School
Mineral Wells, TX01.2013
Skills
- POS System Operations
- Prioritizing and Time Management
- Car Wash Systems Knowledge
- Telephone Etiquette
- Relationship Building
- Maintenance Repair
- Multitasking Abilities
- Sales Expertise
- Complaint Resolution
- Cash Handling
- Team Building
- Training and Mentoring
- Troubling Shooting Skills
- Employee training
- Documentation and reporting
- Microsoft office expertise
- Decision-making
- Team leadership
- Customer service
- Problem-solving
- Customer relations
- Staff training and development
- Staff supervision
- Goal setting
- Retail operations
- Orientation and training
- Strategic thinking
- Verbal and written communication
- Product and service sales
- Staff training
Timeline
Assistant Manager
The Washhouse
10.2022 - 05.2026
Valet
Q Car Wash
01.2022 - 10.2022
Bay Leader
Blue Beacon Truck Wash
12.2019 - 12.2021
Assembly Line Worker
Eventide
09.2019 - 12.2019
Sales Associate
Hibbitt Sporting Goods
10.2018 - 08.2019
Canine Coach
Dogtopia
08.2017 - 07.2018
Team Associate
Walmart
11.2015 - 07.2017
High School - undefined
Mineral Wells High School
High School Diploma -
Cisco Jr. College