Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Memphis Operations Manager
09.2022 - Current
Oversee 100 drivers / 8 dispatchers
Route Planning
Book Freight inbound and outbound Memphis
Schedule drivers’ times
Overview drivers logs
Discipline actions
Manager Meetings on revenue and goals
Revenue reports
Customer Service
Grow department with new lanes and projects
Volunteer Member
Compel Church / North MS Worship Center
09.2018 - Current
Planned weekly groups as well as special events and overnight retreats.
Built lasting relationships with youth and parents or guardians.
Taught and counseled youth ages 13 to 18.
Set goals for youth in church and communicated with parents regarding progress.
Shared valuable life experiences with youths aged 13 to 18 to promote positive self-esteem and improve social skills.
Provided spiritual care through visitation, counseling, and prayer.
Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
Led programs such as worship, study, fellowship, and service opportunities.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Cultivated interpersonal skills by building positive relationships with others.
Over the Road Route Planner
01.2021 - 09.2022
Booked outbound and inbound freight
Scheduling drivers’ routes to make on time pick-up and delivery
Dispatcher
01.2020 - 01.2021
Overseeing roughly 30-45 drivers
Making on time pick up and deliveries
Customer Service Representative
JIT-EX, LLC
01.2018 - 01.2020
Answering Emails and phone calls
Servicing customers’ needs in timely manner with a professional attitude and response
Building loads into system
Intern
Fellowship Of Christian Athletes
11.2016 - 11.2017
Interacted with donator's by phone, email, or in-person to provide recent information
Assisted with fundraising activities.
Participated in various outreach programs.
Attended meetings with religious leaders.
Prepared and distributed religious materials.
Developed and implemented educational programs for youth.
Provided guidance to members of congregation.
Educated members of congregation on religious beliefs and practices.
Wrote and delivered sermons.
Collaborated with other religious organizations and agencies.