Jonathyn Velazquez
Naples,FL
Summary
Motivated leader with exceptional people skills, excels in organizing and prioritizing tasks effectively. Passionate and driven, committed to achieving success in all endeavors. Quick to learn new tasks efficiently, embraces challenges and unafraid to make mistakes in order to grow and learn.
Overview
6
6
years of professional experience
Work History
Team Leader
S&P Data
10.2019 - 11.2022
- Staying positive and motivated in a variety of ways to keep the team productive and on target.
- Ensure agents are paid correctly and PTO is accounted for.
- Train and coach agents on daily tasks to ensure the job is done to the best of their ability.
- Keep track of teams growth and performance by utilizing coaching and performance documentation.
- Send in EODs at the end of shifts reflecting teams performance and any information regarding the team.
Debt Consultant
Advocate Debt Relief
12.2022 - 07.2025
- Guided callers through debt settlement and validation options.
- Speaking and answering objections confidently helps build trust with clients.
- Boosted client retention by maintaining regular communication around payment milestones.
- Directed team efforts and delivered coaching to boost performance.
Insurance Agent
UniTrust Financial Group
Naples, FL
07.2025 - Current
- Assisted clients in selecting appropriate insurance policies for their needs.
- Collaborated with underwriters to evaluate risks and determine policy terms.
Education
Diploma -
West Forsyth Highschool
Cumming, GaSkills
- Customer Service
- Attentive
- Leadership
- Decision making
- Organizational
- Sales
- Communication
- Competitive
About me
Military Service
- Branch: Army National Guard
- Job title: Infantry
- Service country: United States
- Rank: Specialist (E4)
- August 2017 to August 2021
Timeline
Insurance Agent
UniTrust Financial Group
07.2025 - Current
Debt Consultant
Advocate Debt Relief
12.2022 - 07.2025
Team Leader
S&P Data
10.2019 - 11.2022
Diploma -
West Forsyth Highschool