Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and in team settings
Overview
18
18
years of professional experience
Work History
Stock Room / Shipping /Shuttle Truck Driver
Stellantis
Chelsea
02.2020 - Current
Train and demonstrate job functions to new employees
Work closely with fellow Union members and communicate areas of improvement to management
Operated shuttle trucks to transport materials between facilities efficiently
Conducted pre-trip inspections to ensure vehicle safety and compliance standards
Adhered to safety regulations while navigating various routes and traffic conditions
Compared shipment contents with paperwork to support inventory accuracy and records management
Small Business Owner
Route Six Outdoor Services
Livonia
01.2018 - 02.2020
Start business from ground up and expand throughout Metro Detroit area
Grew a client base of 150 customers in first year of business
Oversaw scheduling and coordination of field service teams
Trained staff on safety protocols and operational procedures
Supervised company social media and marketing efforts to expand brand awareness and attract new customers
Corporate Account Manager
Expeditors International
Romulus
01.2013 - 10.2017
Lead point of contact for all customer account matters
Managed client relationships to ensure service satisfaction and retention
Coordinated logistics operations with internal teams and external partners
Drove utilization of company products by educating account representatives on uses and benefits
Analyzed customer data to identify trends, opportunities, and risks
Negotiated contracts with clients ensuring mutually beneficial terms were met
Order Management Lead Agent
Expeditors International
Romulus
01.2012 - 01.2013
Responsible for all aspects of order processing
Senior Cargo Agent & Trainer
Expeditors International
Romulus
01.2008 - 01.2012
Manage all customer shipments and monitor cargo to ensure delivery time is met
Collaborated with carriers to secure optimal freight rates and service agreements
Resolved shipping discrepancies through effective communication with clients and vendors
Responsible for onboarding and training new staff on operational procedures and cargo handling techniques
Education
Some College (No Degree) - Business Administration