Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Jonell Chacon

Pocatello,ID

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Double Shot Coffee LLC
Pocatello, Idaho
04.2022 - Current
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Managed customer service inquiries and complaints in a timely manner.

Property Manager

Syringa Property Management
Blackfoot , Idaho
06.2021 - 04.2022
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Managed all maintenance requests from tenants in a timely manner.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Bartender/Food Truck Operator

Shooters Tavern
American Falls, Idaho
07.2020 - 06.2021
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Assisted in setting up the bar for service shift.
  • Provided drink suggestions to customers based on their preferences.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Dog Groomer

Pocatello Pet Lodge
Pocatello, ID
03.2015 - 07.2020
  • Provided customers with information on proper dog grooming techniques and pet health care advice.
  • Maintained cleanliness of work areas by sanitizing equipment after each use.
  • Educated customers on proper dog nutrition habits to promote overall pet health.
  • Supervised apprentice groomers during daily operations.
  • Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
  • Researched new trends in dog grooming industry to stay up-to-date on best practices.
  • Scheduled appointments for clients using online software programs.
  • Bathed and dried dogs of all sizes, breeds, and temperaments.
  • Attended training seminars or conferences related to pet care industry topics.
  • Developed positive relationships with clients to ensure repeat business opportunities.
  • Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
  • Ensured safety of animals at all times by following established safety protocols.
  • Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
  • Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.

Education

GED -

American Falls High School
American Falls, ID
07-2021

Skills

  • Product and service knowledge
  • Employee Performance Evaluations
  • Recruiting and interviewing
  • Task Delegation
  • Sales monitoring
  • Operations Management

Affiliations

  • Competing in Horseshoe competitions
  • Participating in outdoor activities such as: camping, fishing, and hunting
  • Helping family out with any work that needs done

Accomplishments

  • Awarded best groomer in 2019 at Pocatello Pet Lodge
  • Awarded Best Coffee Shop in 2022 and 2023 for Reader's Digest in Idaho
  • Awarded best BBQ Sandwich in 2021

Certification

  • Grooming License- 2019

Languages

English
Professional

References

References available upon request.

Timeline

Assistant Manager

Double Shot Coffee LLC
04.2022 - Current

Property Manager

Syringa Property Management
06.2021 - 04.2022

Bartender/Food Truck Operator

Shooters Tavern
07.2020 - 06.2021

Dog Groomer

Pocatello Pet Lodge
03.2015 - 07.2020

GED -

American Falls High School

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Jonell Chacon