Jonella "Jo" Wright

Main responsibilities included listening to audios of set appointments. Dialers cold called businesses & set appointments for our outside sales. Managing calenders, verifiing appointments & trained/coached dialers when needed.

Working at Sky Harbor International Airport was an adventure! Part of my duties included helping travelers when needed. Duties as a counter person included: lobby upkeep, taking & delivering of food & beverages, restocking, training new hires & all other assigned tasks.

Taking inbound calls for insurance enrollment. Taking the time to answer all questions regarding all aspects of insurance enrollment, password resets, email set up & all duties related to insurance enrollment. Laid off due to most consumers either having an agent or completing enrollments online themselves.