Jonelle Lorde
Hamden,Connecticut
Summary
Enthusiastic Southern Connecticut State University Alumni driven to help students thrive in academic, and campus life, with the goal to give students the best experience that their college years will provide. I specialize with programming and analytics where I hope to learn and apply my skills to Residents Life.
Overview
4
4
years of professional experience
Work History
Waitress
Longhorn Steakhouse
North Haven, CT
10.2020 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Trained servers to meet company standards of excellence, great service, and accuracy.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Programs Council Manager
Southern Connecticut State University
New Haven, CT
05.2019 - 12.2021
- Oversaw three committees, facilitated check ins, designated tasks to make the team successful, and reported back to advisors.
- Prioritized events that intrigued each and every student, and cultivated diverse events that tailored to our diverse student body.
- Facilitated engaging post pandemic body meetings where students felt included and welcomed.
- Planned and managed some of Procon's largest events such as Fall Fest, The Holiday Festival, and a host of virtual and on ground events pre and post pandemic.
- Managed semester budget of $50,000 to coordinate events, buy marketing tools, and supplies.
Education
Bachelor of Arts - Mathematics
Southern Connecticut State University
New Haven, CT05.2022
Skills
- Maintains personable and approachable character
- Has desire to learn to better myself
- Strong communication skills
- Proficient with Owl Connect, Travel Authorizations Forms, and Payment Request Forms
- Strong analytic skills
- Advanced Excel, Word, and PowerPoint skills
- Showcases strong leadership qualities
Extracurriculars
- Peer Mentor for Nicole Henderson (2018-2019).
- Vice President for Greek Life Council (2019-2020).
- Attended the Northeast Greek Life Association Conference(2020).
- Attended the National Association for Campus Activities Conference (2019 and 2021).
Timeline
Waitress
Longhorn Steakhouse
10.2020 - Current
Programs Council Manager
Southern Connecticut State University
05.2019 - 12.2021
Bachelor of Arts - Mathematics
Southern Connecticut State University