Jon Eric Melchor
Edinburg,Texas
Summary
Dynamic professional with extensive experience in team leadership and customer service, notably as Senior Manager at BJ's Restaurant & Brewhouse. Proven track record in enhancing operational efficiency and mentoring staff. Bilingual in Spanish, skilled in decision-making and resource allocation, driving significant improvements in service delivery and team performance.
Overview
8
8
years of professional experience
Work History
ASSISTANT MANAGER
Logan's Roadhouse
10.2024 - 05.2026
- Mastered company systems for tracking inventory and managing supplies, contributing to streamlined operations.
- Shared insights and suggested process improvements in team meetings, fostering collaborative problem-solving.
- Supported team members by handling routine administrative tasks and managing schedules.
- Assisted in daily operations, ensuring smooth workflow and efficient task completion.
- Acquired knowledge of company processes to enhance team performance. with operational procedures, supporting enhanced team efficiency.
GENERAL MANAGER
Carino's
Brownsville, TX
10.2023 - 06.2024
- Managed daily operations to ensure efficient workflow and adherence to company standards, resulting in consistent service delivery.
- Implemented training programs for staff to enhance skills and improve overall team performance.
- Coordinated scheduling and resource allocation to optimize operational efficiency, enabling better use of resources.
- Developed strategies for improving customer satisfaction and service delivery.
SENIOR MANAGER
BJ's Restaurant & Brewhouse
McAllen, TX
08.2018 - 08.2023
- Led cross-functional teams to streamline operations, improving project delivery timelines.
- Developed strategic initiatives, optimizing departmental workflow and resource allocation.
- Mentored junior managers, enhancing their leadership skills and contributing to team development.
- Mentored junior managers, fostering professional growth and enhancing leadership capabilities.
Education
High School Diploma -
Edinburg North High School
Edinburg, TXBachelor of Science -
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Operational efficiency
- Inventory management
- Financial management
- Team management
- Staff training
- Decision-making
- Customer service
Languages
Spanish, Professional Working
Timeline
ASSISTANT MANAGER
Logan's Roadhouse
10.2024 - 05.2026
GENERAL MANAGER
Carino's
10.2023 - 06.2024
SENIOR MANAGER
BJ's Restaurant & Brewhouse
08.2018 - 08.2023
High School Diploma -
Edinburg North High School
Bachelor of Science -
The University of Texas Rio Grande Valley