Jonessa Hutchinson

• Dedicated server with a proven track record of enhancing guest experiences at high-volume establishments like The Beach Tiki Bar and Boil. Excels in multitasking and exceptional communication, ensuring efficient guest engagement and smooth operations. Known for a strong work ethic and adept cash handling, consistently contributing to team success and customer satisfaction.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Started out serving at Applebees learning how to serve, and excelled. I wanted to level my experience and start at a fast paced restaurant. From there I perfected my work.

• Answered customer questions about hours, seating, and menu information.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.