Joneta Heston
Council Hill
Summary
Dedicated Funeral Assistant skilled in compassionate care, effective communication, and memorial service setup. Proven ability to support families during difficult times while maintaining meticulous records and a calm atmosphere.
Overview
17
17
years of professional experience
Work History
Funeral Assistant
Mcclendon-winters Funeral Home
Okmulgee
12.2024 - Current
- Assisted in preparing deceased individuals for viewings and services.
- Supported families by providing compassionate care and answering questions.
- Set up and arranged for memorial services according to family requests.
- Maintained cleanliness and organization of the funeral home facilities.
- Coordinated transportation of remains to and from the funeral home.
- Collaborated with team members to ensure smooth service operations.
- Greeted guests at the door and provided directions when needed.
- Answered phones in a professional manner while providing information about available services.
- Organized chapels for visitations and maintained a calm and orderly atmosphere.
- Assisted with the preparation of funeral services, including transporting caskets and urns to the place of service.
- Maintained accurate records of all services performed, including obituaries, death certificates, cemetery locations and burial permits.
- Arranged flowers according to customer specifications.
- Prepared memorial materials, including service programs, and signage.
Security Officer
Guarda World
Tulsa
10.2022 - 08.2024
- Conducted regular patrols to identify and report potential security risks.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
- Maintained accurate logs of daily activities and incidents for record-keeping.
- Enforced company policies and procedures to maintain a safe environment.
- Assisted in training new security staff on protocols and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
Maintenance Advisor
Jack Kissee Ford
Claremore
12.2021 - 07.2022
- Assisted technicians with repairs and troubleshooting of automotive systems.
- Collaborated with team members to implement safety protocols and best practices.
- Documented maintenance tasks and repairs in tracking systems for accountability.
- Completed documentation associated with each job task performed including time sheets and service reports.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Collaborated with team members to assess equipment performance needs.
- Coordinated with management to prioritize maintenance tasks.
- Provided excellent customer service when addressing tenant maintenance concerns.
Preschool Teacher's Assistant
CARD Head Start
Claremore
07.2019 - 07.2021
- Assisted lead teacher in daily classroom activities and lesson implementation.
- Supported student learning through individualized attention and encouragement.
- Organized classroom materials and maintained a clean, safe environment.
- Participated in training sessions to enhance teaching strategies and skills.
- Supported lead teacher with daily classroom activities.
- Monitored students to observe behavior, enforce rules, and maintain safety.
- Assisted with or led story time by reading books to children.
- Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
- Maintained daily records of activities, behaviors, meals, and naps.
- Instructed and assisted students during craft activities.
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
- Made and distributed nutritious snacks by preparing and dividing into portions.
- Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
- Organized student items by labeling and documenting collection.
- Maintained and cleaned nap mats by making minor repairs and wiping down.
- Assisted in preparing lesson materials and bulletin board displays.
- Took class attendance and recorded absences.
Security Officer
Securtias Security Services
Tulsa
04.2013 - 07.2014
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and report potential security risks.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
- Maintained accurate logs of daily activities and incidents for record-keeping.
- Enforced company policies and procedures to maintain a safe environment.
- Assisted in training new security staff on protocols and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
- Maintained accurate logs of all security related activities.
- Verified photo IDs and tickets to allow guests passage.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
Deputy Clerk
Adair County Court Clerks Office
Stilwell
05.2012 - 10.2012
- Processed legal documents for court cases efficiently and accurately.
- Managed case filings and ensured compliance with court procedures.
- Assisted in maintaining public records and case management systems.
- Responded to inquiries from the public regarding court information and procedures.
- Supported judges and clerks by preparing necessary documentation for trials.
- Managed public relations problems with discretion and courtesy to maintain positive public image.
- Managed the front desk reception area; answered telephone calls.
- Greeted visitors; provided information regarding city services or operations.
- Operated cash register to process cash, check, and credit card transactions.
Deputy Clerk
Washington County Circuit Clerks Office
Fayetteville
05.2009 - 05.2012
- Processed legal documents for court cases efficiently and accurately.
- Managed case filings and ensured compliance with court procedures.
- Assisted in maintaining public records and case management systems.
- Responded to inquiries from the public regarding court information and procedures.
- Organized evidence files and maintained proper chain of custody documentation.
- Performed data entry tasks into computer systems.
- Managed public relations problems with discretion and courtesy to maintain positive public image.
- Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
- Managed the front desk reception area; answered telephone calls.
- Greeted visitors; provided information regarding city services or operations.
Education
High School Diploma -
Stilwell High School
Stilwell, OK05-2006
Skills
- Body preparation
- Memorial service setup
- Record maintenance
- First aid certifications
- Transportation coordination
- Customer relationship management
- Compassionate care
- Effective communication
- Obituary writing
- Visitation coordination
- Floral arrangements
- Funeral home services
Timeline
Funeral Assistant
Mcclendon-winters Funeral Home
12.2024 - Current
Security Officer
Guarda World
10.2022 - 08.2024
Maintenance Advisor
Jack Kissee Ford
12.2021 - 07.2022
Preschool Teacher's Assistant
CARD Head Start
07.2019 - 07.2021
Security Officer
Securtias Security Services
04.2013 - 07.2014
Deputy Clerk
Adair County Court Clerks Office
05.2012 - 10.2012
Deputy Clerk
Washington County Circuit Clerks Office
05.2009 - 05.2012
High School Diploma -
Stilwell High School