Brylee Smith
Mocksville,NC
Summary
With a proven track record at Troutman Funeral Home, I excel in compassionate communication and restorative art, ensuring dignified and personalized services. Skilled in funeral planning and regulatory compliance, I've successfully managed arrangements and enhanced family support during challenging times. My expertise also spans to advanced mortuary operations, demonstrating a commitment to excellence in the funeral service profession. After working in a high volume funeral home, Cavin-Cook Funeral Home, for many years, I am well versed in multitasking and time management under pressure.
Overview
7
7
years of professional experience
Work History
Funeral Assistant
Cavin-Cook Funeral Home and Crematory
11.2017 - 01.2021
- Greeted funeral guests and coordinated seating.
- Drove company vehicles to transport remains or families to services.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Assisted with the dressing and preparation of bodies for funerals and ID viewings.
- Helped with the facilities pet crematory.
- Provided administrative support to funeral home staff.
- Processed death certificate and other required paperwork.
Funeral Director and Embalmer
Troutman Funeral Home
02.2021 - Current
- Licensed Funeral Director and Embalmer
- Acting Office Manager
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Picked up deceased at private homes, hospitals and county morgues.
- Specialize in restorative arts with a certification in special effects cosmetics
Education
Associate of Applied Science - Funeral Service
Fayetteville Technical Community College
Fayetteville, NC05-2024
Skills
- Compassionate communication
- Regulatory compliance
- Customer response
- Mortuary operation
- Cremation services
- Restorative art
- Body preparation
- Funeral planning
- Knowledge of Passare
- MS word, excel, and outlook
- Obituary writing
- Problem-solving
Timeline
Funeral Director and Embalmer
Troutman Funeral Home
02.2021 - Current
Funeral Assistant
Cavin-Cook Funeral Home and Crematory
11.2017 - 01.2021
Associate of Applied Science - Funeral Service
Fayetteville Technical Community College
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