Rylee Mcintosh
Aiken,South Carolina
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
Work History
Funeral Assistant
Cole Funeral Home
- Supported funeral director with all facets of funeral service coordination.
- Greeted funeral guests and coordinated seating.
- Drove company vehicles to transport remains or families to services.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Provided personal assistance, emotional support and personal care to clients.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Upheld professional appearance standards at all times through adherence to dress code requirements during public-facing events and interactions with clients.
Team Member
Chick Fil A Aiken
05.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Ridge Spring Monetta High School
Monetta, SC06.2023
Skills
- Compassionate communication
- Customer response
- Problem-solving
- Time management
- Reliability
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Relationship building
- Task prioritization
- Self motivation
Timeline
Team Member
Chick Fil A Aiken
05.2021 - Current
Funeral Assistant
Cole Funeral Home
Ridge Spring Monetta High School
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