Jong Huhl
Federal Way,WA
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Walgreens in enhancing customer satisfaction through effective training and operational improvements. Proven track record in inventory management and team collaboration, driving efficiency and service quality in fast-paced environments. Committed to fostering positive relationships and delivering exceptional service.
Overview
34
34
years of professional experience
1
1
Certification
Work History
ESM
Wall Greens
Auburn, WA
05.2025 - Current
- Trained new employees on operational protocols and customer engagement strategies.
- Resolved customer inquiries and issues promptly, maintaining high satisfaction levels.
- Collaborated with corporate teams to execute marketing initiatives effectively within the store environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Certified Pharmacy Technician
Walgreen's Pharmacy
Columbus, OH
09.2023 - 04.2025
- Processed and filled prescriptions accurately, ensuring adherence to safety protocols and pharmacy regulations.
- Assisted pharmacists in patient consultations, providing medication information and addressing inquiries effectively.
- Managed inventory levels, coordinating stock replenishment to maintain optimal availability of medications and supplies.
- Trained new pharmacy technicians on operational procedures, enhancing team efficiency and service quality.
Business Owner
Ross Cleaners
Columbus, OH
05.1992 - 02.2022
- Implemented cost-saving measures that improved profit margins without sacrificing quality.
- Cultivated relationships with suppliers to negotiate favorable terms and enhance product offerings.
- Led community outreach initiatives to increase brand awareness and customer loyalty.
- Streamlined project management processes, resulting in timely completion of key objectives.
Business Owner
CRDN
Columbus, OH
07.2005 - 08.2020
- Established operational procedures to enhance service delivery and customer satisfaction.
- Developed training programs to improve staff performance and service quality.
- Optimized inventory management systems to reduce waste and increase efficiency.
- Analyzed market trends to adjust business strategies for competitive advantage.
Education
Bachelor of Arts - Political Science
Ohio State Univertity
Columbus, Oh06-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Manager Training
PTCB Certified, Immunization, CPR
Languages
Korean
Native or Bilingual
Timeline
ESM
Wall Greens
05.2025 - Current
Certified Pharmacy Technician
Walgreen's Pharmacy
09.2023 - 04.2025
Business Owner
CRDN
07.2005 - 08.2020
Business Owner
Ross Cleaners
05.1992 - 02.2022
Bachelor of Arts - Political Science
Ohio State Univertity