Joni Ebersol
callahan
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeper
Hotel Indigo
Jacksonville, FL
01.2026 - Current
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Assisted in laundry operations, effectively handling linens and towels to maximize efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and sanitized guest rooms, ensuring adherence to hotel standards for quality and hygiene.
Daycare Teacher
The Youth Academy
Clarksville, TN
08.2023 - 09.2025
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Fostered a safe and nurturing environment for emotional and physical development.
- Implemented behavior management strategies to promote positive interactions among children.
- Collaborated with parents to support individual child progress and address concerns.
- Mentored new staff on curriculum implementation and classroom management techniques.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Cashier
Panera Bread
Jacksonville, FL
10.2019 - 12.2020
- Processed customer transactions efficiently using POS system.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries, providing prompt and friendly support to enhance satisfaction.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Server
Cracker Barrell
Jacksonville, FL
06.2018 - 02.2019
- Provided exceptional customer service by efficiently taking and delivering orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Provided exceptional customer service in fast-paced dining environment.
Education
High School Diploma -
Florida State College
Jacksonville, FLSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- AED operation
- Lifeguard training
- 2 years of american sign langauge
Certification
- First Aid/CPR Certified
Timeline
Housekeeper
Hotel Indigo
01.2026 - Current
Daycare Teacher
The Youth Academy
08.2023 - 09.2025
Cashier
Panera Bread
10.2019 - 12.2020
Server
Cracker Barrell
06.2018 - 02.2019
High School Diploma -
Florida State College