Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Halie Gunnoe

Princeton ,WV

Summary

Dynamic professional with experience as a Pharmacy Assistant at CVS Pharmacy and a Restaurant Shift Manager at Dairy Queen. Proven ability in task delegation and staff training, enhancing team performance. Recognized for exceptional customer service and maintaining organized environments, demonstrating strong communication skills and a commitment to excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

CVS Pharmacy
11.2024 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Restaurant Shift Manager

Dairy Queen
02.2022 - 11.2024
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Excelled in every store position and regularly backed up front-line staff.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.

Education

Bachelor of Nursing - Nursing

Concord University
Athens
05-2027

High School Diploma -

Princeton Senior High School
Princeton, WV
05-2023

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • Task delegation
  • Staff training
  • Verbal and written communication

Certification

BLS

Timeline

Pharmacy Assistant

CVS Pharmacy
11.2024 - Current

Restaurant Shift Manager

Dairy Queen
02.2022 - 11.2024

Bachelor of Nursing - Nursing

Concord University

High School Diploma -

Princeton Senior High School