Joni Ketter
Saint Paul,United States of America
Summary
I believe that all people have inherent fundamental human rights, not the least of which are access to affordable, quality health care, safe working conditions and a fair wage, access to safe housing and drinking water and the right to union representation.
Overview
27
27
years of professional experience
Work History
Director of Member Representation & Services
Minnesota Association of Professional Employees
09.2012 - Current
- Direct the work of all field staff, including reps and organizers, focusing on contract enforcement and member involvement
- Coordinate the training and development of supervised staff
- Evaluate and remedy performance issues of supervised staff and recommend disciplinary and corrective action as needed
- Coordinate development and training programs for elected officers and stewards
- Collaborate with other senior staff to promote member and staff involvement in the legislative and political processes
- Support and advise staff and members at statewide and local negotiations
- Develop and implement contract campaigns for a statewide bargaining unit.
Midwest Regional Organizing Coordinator
Change to Win
04.2011 - 09.2011
- Mobilized labor and allies to support large strategic campaigns of Change to Win and its affiliates
- Supported strategic campaign planning incorporating all aspects of a campaign, including organizing, research, communication, community and political engagement
- Engaged with local leaders from multiple unions to pursue common campaign goals
- Built mobilization capacity amongst member unions in multiple assigned cities.
Field Staff Coordinator
Service Employees International Union
02.2011 - 04.2011
- Temporary position to assist SEIU locals in Wisconsin build a semi-permanent structure to defeat anti-worker policies and legislators in Wisconsin
- Served as intermediary between the International and Locals to deploy staff
- Assessed staff skills and coordinated all logistics for loaned and newly hired temporary staff
- Coordinated with other Wisconsin unions to ensure that all targeted senate districts were adequately staffed for recall and budget fights.
Director of Organizing and Field Services
Minnesota Nurses Association
12.2008 - 01.2011
- Oversaw internal and external organizing, contract negotiations, public relations and communications, and legislative and political programs for the union
- Developed campaigns with input from elected union leaders and then created strategies for implementation
- Directed the Twin Cities hospital contract campaign in spring 2010 which included unprecedented member involvement, including informational picketing and a one-day strike
- Doubled member involvement in the 2010 state elections from any previous election
- Hired, fired and supervised professional staff
- Maintained high levels of staff accountability
- Planned and directed statewide reallocation of resources and people to better serve union members.
Senior Strategic Communications Specialist
Service Employees International Union
08.1997 - 02.2009
- Developed specific communications strategies for organizing and bargaining campaigns
- Developed model communications plan for hospital organizing campaigns
- Conducted training seminars for organizers on the effective use of communications
- Worked in coalition with other labor unions, healthcare advocacy organizations, and Congressional offices to advance regulatory reform and legislative initiatives
- Oversaw communications components of corporate campaigns against employers using paid and free media, fax and e-mail bulletins, web sites, community events and direct mail
- Planned, wrote, and oversaw production of leaflets, brochures, booklets, videos, buttons, posters, print and radio ads, and other campaign materials.
Associate Director
American Federation of Teachers
02.2007 - 09.2007
- Worked with members and elected leaders, developed and carried out proactive campaigns for union members and the people they serve
- Trained union members on grievance and arbitration procedures
- Tracked state and federal legislation and provided consultation to lobbyists on issues of importance to union workers
- Trained union members on the effectiveness of lobbying and being part of the legislative process
- Wrote brochures, booklets, white papers and other types of publications as educational tools for workers, legislators and policymakers and for use in organizing campaigns
- Coordinated various member meetings, conferences and special events.
Education
Graduate Level Courses - Health Policy
Johns Hopkins University
Graduate Level Courses - Labor Studies
University of Massachusetts Amherst
Bachelor of Science - Communications Studies
University of Maryland
Skills
- Excellent written and verbal communication skills
- Capable of prioritizing, coordinating and implementing multiple projects simultaneously
- Excellent organization and time management skills
- Strategic and creative thinker
- Able to work autonomously and with a team
- Relationship cultivation and management
- Coalition building
- Consistently meet deadlines and see a project through to completion
- Compassionate
- Practical
- Reflective
- Realistic
- Empathetic
- Dependable
- Patient
- Loyal
- Meticulous
- Considerate
- Organized
- Service oriented
- Trustworthy
- Responsible
- Deadline oriented
Personal Information
- Citizenship: United States of America
- Date of Birth: 03/23/63
Presentations
- International Migration of Health Care Workers: Impact and Implications. American Public Health Association. San Diego, CA. October 2008.
- Staffing and Worker Fatigue: The Effects on Patient Outcomes. PSI Centennial Congress. Vienna, Austria. September 2007.
- Migration of Health Care Workers: Trends and the Impact on our Workplace. AFSCME/UNA 11th National Nurses Congress. Washington, DC. May 2007
- Building a Powerful Union. National Conference for Labor Representatives in the Health Care Industry (sponsored by the labor relations departments at Michigan State University and the University of Illinois). Orlando, FL. May 2006
- Students with Diabetes: Worker & Union Response. AFT PSRP Conference. Washington, DC. April 2006.
- Plenary Session: The Politics of Health Care. New York State United Teachers Professional Issues Forum on Health Care. Albany, NY. April 2006.
- Plenary Session: A Unique Perspective on International Migration. AFT Healthcare Professional Issues Conference. Washington, DC. March 2006.
- International Migration of Health Care Workers. Global Unions Conference (sponsored by Cornell University ILR School). New York, NY. February 2006.
- Plenary Session: The Union as Advocate for School Nurses. California School Nurse Organization. Fresno, CA. February 2006.
- Diabetes, Diastat, Disaster. AFT School Nurse Leadership Conference. Orlando, FL. January 2006.
- Student Advocacy Through Legislation. Guam Federation of Teachers Professional Development Conference. Guam. November 2005.
- International Migration in the Health Sector. AFT Democracy Committee. Washington, DC. October 2005.
- JCAHO: So, What's New? Health Professionals and Allied Employees Professional Issues Conference. East Windsor, NJ. October 2005.
- AFT Update for School Nurses. National Association of School Nurses. Washington, DC. June 2005.
- Midwives, Witches and Nurses (A History of Women Healers) and the Current Nursing Shortage. AFT Healthcare Midwest Organizing Project. Kansas City, MO. June 2005.
- AFT Update for School Nurses. United Teachers of New Orleans Convention. New Orleans, LA. September 2004.
- School Health/Mental Health Leadership: the Importance of Effective Supervision. School Health Interdisciplinary Program. Ellicott City, MD. August 2004.
- The ADA Threat to Children with Diabetes. AFT Legislative Meeting. San Francisco, CA. July 2004.
- AFT Update for School Nurses. National Association of School Nurses. Seattle, WA. July 2004.
- The Crisis in Healthcare and why it Matters to Organizers. AFT Organizers Conference. Washington, DC. January 2004.
- Less Burnout and Dissatisfaction: Improving the Work Environment for Nurses. American Public Health Association. San Francisco, CA. November 2003.
- Every Child Needs a School Nurse. National Association of School Nurses. Cincinnati, OH. June 2003.
- What Has Your Union Done For You Lately? Philadelphia Federation of Teachers. Philadelphia, PA. June 2003.
- Set Limits, Save Lives. Wisconsin Federation of Nurses and Health Professionals Convention. Madison, WI. April 2003.
- Every Child Needs a School Nurses. New York State United Teachers Professional Issues Forum on Health Care. Albany, NY. April 2003.
- Recruitment and Retention of Paraprofessionals. National Conference for Labor Representatives in the Health Care Industry. Chicago, IL. March 2003.
- Trends in Healthcare. AFT Healthcare Organizer's Conference. Atlantic City, NJ. September 2002.
- School Nurses and Collective Bargaining. National Association of School Nurses. Orlando, FL. July 2002.
- Feeling Chained to Your Job? Healthcare Workers' Responses to Mandatory Overtime. AFT Healthcare Professional Issues Conference. Washington, DC. April 2002.
- Set Limits, Save Lives. AFT Healthcare Leadership Council. Washington, DC. January 2002.
- Recruitment and Retention: Proposals for Dealing with Healthcare Workforce Shortages; Lessons from Other Constituencies. AFT's Collective Bargaining in Today's Healthcare Environment Conference. Washington, DC. October 2001.
- Home Health Care Challenges. Federation of Nurses/UFT Professional Issues Conference. New York, NY. October 2001.
- Nurse Strikebreakers and Temporary Agencies. National Conference for Labor Representatives in the Healthcare Industry. Orlando, FL. April 2002.
- Recruitment and Retention. Northeast AFT Regional Meeting. Providence, RI. November 2001.
- Mobilizing for Action. Public Employees Federation Convention. Niagara Falls, NY. October 2001.
- Quality Healthcare in the Millennium. Federation of Nurses/UFT Professional Issues Conference. New York, NY. October 2000.
Appointments
- Advisory Board, Labor Education Services, University of Minnesota
- Board of Directors, Workers Interfaith Network
- U.S. Representative to Public Services International (PSI) Project on Migrant Women Workers in the Health Sector
- Member, Commission Graduates of Foreign Nursing Schools Think Tank Academy Health Task Force on Ethical Recruitment of Foreign Trained Nurses
- Member, National Quality Forum on Children's Health
- Robert Wood Johnson Study Participant, Health Care's Human Crisis: The American Nursing Shortage
- Advisory Committee, Families USA Health Action
- Steering Committee, Action for Healthy Kids
- AFL-CIO Nurse Coordinating Committee
Publications
- Ketter, J., et. al. Voluntary Code of Ethical Conduct for the Recruitment of Foreign Educated Nurses to the United States. September 2008.
- Ketter, J. Health Care in our Community. 2001.
- Ketter, J. Whistleblower Protection for Health Care Workers. Focus. 1999;(2)6-8.
- Ketter, J. "Nurses and Strikes: a Perspective from the United States." Nursing Ethics. July 1997 Vol. 4 no. 4, 323-329.
- Ketter, J. "Restoring the Patient Advocacy Role for Nurses: The Alaskan NLRB Decision." Nursing Policy Forum. May/June 1996. Vol. 2 No. 3, 7.
- Ketter, J. "Collective Bargaining Comes of Age." American Journal of Nursing. December 1996 Vol. 96 No. 12, 62-63.
- Ketter, J. A seat at the table: 50 years of progress. 1996.
- Ketter, J. "A Woman's Work is Never Done." Hawaii Building and Construction Trades Council. 1992;(1) 19-22.
References
- James Monroe, Supervisor/Minnesota Association of Professional Employees, 1-651-287-9669, 1-612-803-9838, jmonroe@mape.org
- Linda Slattengren, Immediate Past President/Minnesota Nurses Association, 1-651-492-3481, sistaslatz@familynet.us
- James Bialke, Former Supervisor/Minnesota Nurses Association, 1-612-889-1529, jamesbialke@me.com
Timeline
Director of Member Representation & Services
Minnesota Association of Professional Employees
09.2012 - Current
Midwest Regional Organizing Coordinator
Change to Win
04.2011 - 09.2011
Field Staff Coordinator
Service Employees International Union
02.2011 - 04.2011
Director of Organizing and Field Services
Minnesota Nurses Association
12.2008 - 01.2011
Associate Director
American Federation of Teachers
02.2007 - 09.2007
Senior Strategic Communications Specialist
Service Employees International Union
08.1997 - 02.2009
Graduate Level Courses - Health Policy
Johns Hopkins University
Graduate Level Courses - Labor Studies
University of Massachusetts Amherst
Bachelor of Science - Communications Studies
University of Maryland
Similar Profiles
Barbara PenaBarbara Pena
Medical Tech at Federal Employees Association / Government Employees Association FeageaMedical Tech at Federal Employees Association / Government Employees Association Feagea
Angela Schwab PhDAngela Schwab PhD
Senior Labor Relations Representative at California School Employees AssociationSenior Labor Relations Representative at California School Employees Association
MATTHEW S UMRAWSINGHMATTHEW S UMRAWSINGH
Plan Advisor Representative at Government Employees Health Association (GEHA)Plan Advisor Representative at Government Employees Health Association (GEHA)
Dana ShawDana Shaw
SR. CT TECHNOLOGIST at CHRISTUS SANTA ROSA MEDICAL CENTERSR. CT TECHNOLOGIST at CHRISTUS SANTA ROSA MEDICAL CENTER
Hafsa MahamudHafsa Mahamud
Personal Care Assistant at Personal Care AssistancePersonal Care Assistant at Personal Care Assistance