Jonida Lelaj

• Provided a wide range of massage treatments, including Swedish, deep tissue, and hot stone massage, tailored to meet the individual needs of each client
• Maintained a professional and courteous demeanor, creating a welcoming and comfortable environment for clients
• Managed appointments and client scheduling effectively, ensuring a smooth and efficient experience
• Adhered to strict spa safety and hygiene standards, maintaining a clean and sanitary work environment

• Performed facials and body treatments using a variety of techniques, ensuring client satisfaction and relaxation
• Administered a wide range of massage techniques, including Swedish, deep tissue, and hot stone massage
• Utilized a variety of skincare products and equipment to deliver high-quality treatments
• Maintained a clean and organized work environment to promote a professional and hygienic experience for clients

Skills: Facials,hydrafacial ,massage therapist , waxing, microblading, microneedling, chemical peels, microdermabrasion, microcurrent facial , oxygen fusions, skin analysis, product knowledge, sanitation and safety protocols, client consultation, use of skincare equipment.

Provided customized skincare regimens and treatments.Maintained a clean and professional work environment.Exceeded sales goals by providing excellent customer service and upselling services. Conducted detailed skin analysis and recommended appropriate skincare products.

Customer service, communication, time management, attention to detail, empathy, adaptability, teamwork, conflict resolution .

• Utilized advanced microblading techniques to create natural-looking, customized eyebrow shapes for clients
• Adhered to strict hygiene protocols, demonstrating a commitment to safety and professionalism
• Ensured client satisfaction by providing exceptional service and addressing any concerns or questions

• Managed all aspects of restaurant operations, including inventory control, staff scheduling, and financial reporting
• Supervised a team of employees, providing training and support to ensure high performance and productivity
• Promoted special events and promotions to drive customer traffic and increase revenue
• Successfully managed day-to-day operations, ensuring smooth and efficient service for all customers