Jonique Townes

~ Handling and processing incoming and outgoing letters, emails, and other forms of communication related to anatomical pathology cases. This includes communicating with doctors, medical staff, patients, legal teams, regulatory bodies, or other medical departments.

~ Ensuring that all correspondence is recorded, tracked, and appropriately filed.

~ Answering Phone calls

• Maintained confidentiality of patient data and condition to safeguard health information.
• Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
• Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.

~ Provide regular supervision and guidance to MST therapists working with families.

~ Help therapists with case conceptualization, treatment planning, and crisis intervention.

~ Offer direct consultation and support to therapists in the field to ensure the application of MST principles and strategies.

• Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
• Monitored youth behavior and offered guidance and support for positive change.
• Supervised youth in engaging environment to promote security and safety for all ages.
• Created and implemented individualized plans for individual youth.
• Helped youth develop and achieve personal goals with close support.