Clinical Supervisor of the Month, Mass Services (January 2024)
• Most Inspiring Leader, The Home Depot (2024) (by the associates)
• Most Engaging Leader, The Home Depot (2023) (by the associates)
• All-Star Award, The Home Depot (2016)
• Associate of the Month, The Home Depot (2014)
• Leader of the Month, The Home Depot (2020)
Overview
14
14
years of professional experience
Work History
Clinical Supervisor
Mass Services ABA
05.2024 - Current
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
Conducted thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
Developed improvement plans to solve problems and improve lagging areas.
Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
Area Supervisor
The Home Depot
06.2020 - Current
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
Improved team morale and productivity by implementing monthly recognition program for outstanding performance.
Enhanced team communication and efficiency by introducing weekly meeting for sharing updates and resolving issues.
Reduced employee turnover by fostering supportive and inclusive work environment.
General Warehouse Associate
The Home Depot Distribution Center
11.2010 - Current
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Operated RF scanners to track merchandise and verify contents of containers.
Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
Assisted in training new hires on best practices for safe equipment operation, inventory management strategies, and overall job responsibilities.
Conducted research to address shipping errors and packaging mistakes.
Education
Master Of Business - Business Management
University of Phoenix
Ontario, CA
07.2016
Skills
Care coordination
Patient assessment
Evidence-based practice
Team collaboration
Staff training
Conflict resolution
Staff education and training
Timeline
Clinical Supervisor
Mass Services ABA
05.2024 - Current
Area Supervisor
The Home Depot
06.2020 - Current
General Warehouse Associate
The Home Depot Distribution Center
11.2010 - Current
Master Of Business - Business Management
University of Phoenix
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