Jonkeria Miller
Summary
Well-qualified Lab Technician/Trainer familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Dedicated Tech accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance. Dynamic style designer with creativity and nuance and thorough knowledge of correct product applications for varying skin colors and face shapes.
Overview
9
9
years of professional experience
Work History
Lab Technician
MiMedex Pharmaceuticals
11.2021 - 10.2023
- Greet all visitors at the facility, Answer phones, assist vendors with concerns as they arrive
- Receiving, labeling and safely storing samples to be tested
- Determining and performing tests needed for the analysis and report
- Recording tests and analyses and then reporting the results
- Train all new hires
- Maintain a clean area.
- Maintained documentation on tests performed in lab.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
Customer Service Representative
Kelly Connect (Apple Customer Service)
07.2019 - 11.2021
- Served customers by providing product and service information and resolving product and service problems
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Opens customer accounts by recording account information.
Team Lead
Zaxbys
09.2014 - 07.2021
- Greet customers, ring up orders as given
- Maintain customer care and service standards, have an awareness of product knowledge and merchandising
- Responsible and accountable for the operational running of my area
- Train and supervise new hires.
Education
Business Administration -
Central GA Tech
Warner Robins, GA10.2023
High School Diploma -
Westover High School
Albany, GA01.2015
Skills
- Problem solving
- Verbal and written communication
- Dependable
- Interpersonal skills
- Conflict resolution
- Active listener
- Emphatic
- Sample Preparation and Analysis
- Serology Procedures
- Organic and Inorganic Synthesis
- Inventory Control
References
- Morgan Williams, Former Supervisor, (470)642-6253
- Erika Hall, Former Supervisor, (229)376-3799
- Jaela Mcdonald, Team Lead, (404)291-6282
Timeline
Lab Technician
MiMedex Pharmaceuticals
11.2021 - 10.2023
Customer Service Representative
Kelly Connect (Apple Customer Service)
07.2019 - 11.2021
Team Lead
Zaxbys
09.2014 - 07.2021
Business Administration -
Central GA Tech
High School Diploma -
Westover High School
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