Jonn Parker
Gainesville,Georgia
Summary
Industrial Technician well-versed in installing, maintaining and repairing machinery, equipment and electrical systems while leading in troubleshooting electrical and mechanical problems. Experienced in isolating root causes of maintenance problems to develop quick and effective solutions. Working knowledge of electronic and electrical concepts and operating safety to promote maximum efficiency. Lastly, experienced in an office / management setting, coordinating schedules, and familiar with quickbooks operations.
Overview
9
9
years of professional experience
Work History
Operations Assistant
Loretta's Country Kitchen
10.2023 - Current
- Managed day-to-day department operations with effective workflow coordination and personally oversaw, compiled, and organized over $100,000 in catering sales for Thanksgiving and Christmas season.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Monitored and updated schedules and maintained accurate records of orders, invoices, and deliveries.
- Collaborated with other departments to foster smooth operation of daily processes.
- Provided administrative support with accurate document preparation and data entry.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Managed and maintained records in QuickBooks covering expenses, reports, and support documentation.
- Answered and managed over 80 incoming and outgoing calls daily while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity. i.e. sanding, paint, and vinyl lettering on company vans and fabricating carts for freezers for easy movement.
Industrial X-Ray Technician
National X-Ray
07.2014 - 02.2023
- Dismantled electrical machinery to replace faulty switches and electrical and mechanical system elements.
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
- Performed routine preventive maintenance activities and retained copy of equipment programs as backups.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Reviewed equipment areas to observe conditions impacting design and identified solutions to technical issues that arose during installation.
- Leveraged hand tools and measuring devices to assemble electrical and electronic systems and prototypes according to engineering data.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Performed general equipment maintenance and repair on up to 10 pieces of equipment to minimize downtime.
- Monitored 4-7 employees actions for adherence to safety procedures.
- Collected and reviewed engineering data to assess needs and recommend solutions.
- Assisted engineers in developing, building and testing prototypes and products.
Education
Bachelor of Science - Automotive Engineering Technology
Lanier Technical College
Oakwood, GA12.2023
Skills
- Mechanical Expertise
- Service Records
- Problem-Solving Ability
- Industrial Machinery Maintenance
- Industrial Production
- Troubleshooting Strengths
- Computer Literacy
- Document Management
Additional Information
Built and maintained an eBay store, inventory, and shipping.
Languages
Spanish
Native or Bilingual
Timeline
Operations Assistant
Loretta's Country Kitchen
10.2023 - Current
Industrial X-Ray Technician
National X-Ray
07.2014 - 02.2023
Bachelor of Science - Automotive Engineering Technology
Lanier Technical College
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