Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonna Lende

Los Angeles,CA

Summary

Adaptable professional with previous entry level underwriting experience, known for high productivity and efficient completion of tasks. Excel in organization, time management, communication, data entry, record management, multi team collaboration, and customer service utilizing these skills to meet and exceed workplace demands.

Overview

9
9
years of professional experience

Work History

Keyholder/On-Site Manager

CTM Apartment Services Corporation
12.2024 - Current
  • Perform rent collection procedures and manage tenant relations.
  • Handle all aspects of move-ins, move-outs, and apartment inspections.
  • Prepare and post resident notices and follow up on maintenance requests.

Ancillary Case Advocate II

Warner Pacific Insurance Services
06.2022 - 06.2024
  • Applied underwriting principles to new small-group business submissions.
  • Managed broker communications and ensured compliance with insurance policies.
  • Provided training materials and conducted new hire training.

Guest Service Representative/Night Audit

W Hotels
08.2021 - 06.2022
  • Balanced guest accounts and managed nightly financial reports.
  • Reconciled guest accounts and trained new hires on hotel operations.

Front Office Manager

Santa Monica Flyers
10.2020 - 08.2021
  • Managed instructor and student schedules while ensuring compliance with aviation safety regulations.
  • Processed onboarding for new students, including documentation and FAA verification.
  • Scheduled aircraft maintenance and processed flight-related transactions.

Human Resources Specialist

Elitch Gardens Theme & Water Park
02.2016 - 11.2017
  • Conducted onboarding, time record audits, and policy enforcement.
  • Assisted with recruitment, payroll, and employee compliance.

Education

Student Pilot - Aviation

Santa Monica Flyers

Skills

  • Data interpretation
  • Training development
  • Communication skills
  • Risk analysis
  • Underwriting support
  • Insurance underwriting

Timeline

Keyholder/On-Site Manager

CTM Apartment Services Corporation
12.2024 - Current

Ancillary Case Advocate II

Warner Pacific Insurance Services
06.2022 - 06.2024

Guest Service Representative/Night Audit

W Hotels
08.2021 - 06.2022

Front Office Manager

Santa Monica Flyers
10.2020 - 08.2021

Human Resources Specialist

Elitch Gardens Theme & Water Park
02.2016 - 11.2017

Student Pilot - Aviation

Santa Monica Flyers

Similar Profiles

CREATE PROFILE