Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jon'Nae Mooring

Bar Services And Management
Baltimore,MD

Summary

Friendly Bartender with exceptional customer service. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Bartender

Onli Bartending Services
Washington, DC
01.2020 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Operated efficiently in high-volume setting to prepare and serve more than 60-70 drinks per hour.

Lead Bartender

Culturefest
Washington, DC
07.2021 - 07.2021
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Bar Team Leader

Ruby Tuesday
Baltimore, MD
06.2015 - 12.2018
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Consulted with managers to organize special events and promotions.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maximized customer service by training staff, overseeing operations and resolving issues.

Education

Master of Science - Criminal Justice

University of Baltimore
Baltimore, MD
09.2006 - 05.2010

Skills

    Responsible alcohol service

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Certification

TIP Training and Certification updated as of November 2021

Timeline

Lead Bartender

Culturefest
07.2021 - 07.2021

Bartender

Onli Bartending Services
01.2020 - Current

Bar Team Leader

Ruby Tuesday
06.2015 - 12.2018

Master of Science - Criminal Justice

University of Baltimore
09.2006 - 05.2010

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Jon'Nae MooringBar Services And Management