Jonnetta Ewing
Victorville
Summary
HARD WORKING AND DETERMINED TO SUCCEED. LOOKING TO OBTAIN A POSITION THAT WILL LET ME EXERCISE MY STORE MANAGEMENT SKILLS. DEPENDENT AND HIGHLY RELIABLE WORKER. WOULD LOVE TO WORK WITH YOUTH.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Asst. Manager
Dollar Tree
Victorville
09.2023 - Current
- Assisted store manager in overseeing daily operations, including inventory management, customer service, and staff supervision
- Trained and mentored new employees on company policies, procedures, and product knowledge
- Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
Homemaker
Nettaaworld
Los Angeles
05.2004 - Current
- I clean, cook, organize homes. maintain a scheduled home.
- I transport kids to and from school and extra activities.
- I teach and encourage independence.
- I am a mother
Team Lead
Dollar General
Victorville
07.2022 - 03.2023
- Supervised a team of XX store associates, providing guidance and support to ensure efficient operations
- Collaborated with the visual merchandising team to create visually appealing displays that increased customer engagement and sales
- Assisted customers with product selection, answered inquiries, resolved complaints promptly, maintaining a high level of customer satisfaction
Team Leader
Dollar General
California City
07.2019 - 08.2020
- Assisted in stocking shelves and maintaining inventory levels to meet customer demands
- Maintained knowledge of current products, pricing, and promotions to provide accurate information to customers
Assistant Manager
Family Dollar
California City
04.2019 - 08.2019
- AT NIGHT COUNTING ALL MONEY AND MAKING BANK DEPOSITS ALSO CLEANING AND RECOVING STORE WHILE MANAGING/TRAINING CSRs AND MAINTAING A SAFE WORKING ENVIRONMENT.
- STOCKING PRODUCT FROM DOOR TO SHELF.
Stocking and Merchandising
Family Dollar
Mojave
01.2018 - 03.2019
- STARTED AS A CUSTOMER SERVICE REPRESENTIVE FOR THE 1ST 6 MONTHS LEARNED GREAT AT UPSelling PRODUCTS AND PROMOTING COUPONS AND INCREASE SALES.
- PROMOTED TO ASSISTANT MANAGER RESPONSIBLE FOR CASH MANAGEMENT AND RECOVERING AND CLEANING THE STORE.
- STOCKING AND MERCHANDISING, RESETTING AND MOVING THINGS AROUND.
- MANAGING AND TRAINING CSRs.
Skills
- Merchandising
- Store Management Experience
- Cash management
- Schematics
- Upselling
- Troubleshooting
- Assistant Manager Experience
- Retail Management
- Customer service
- Great Leadership
- Managing Store
- Great Upselling
- Recovery and Cleaning
- Merchandising and Schematics
Certification
Driver's License
Qualifications
- 19 MONTHS OF CASHIER SERVICES
- 19 MONTHS OF CUSTOMER SERVICE
- 12 MONTHS OF ASSISTANT MANAGEMENT
- 14 YEARS CHILDCARE PROVIDER FIELD
- ABLE TO EFFECTIVELY COORDINATE MULTIPLE TASK
- COMMITTED TO PROFESSIONAL EXCELLENCE
- DEPENDABLE HARD WORKING AND HIGHLY RELIABLE
- ENJOYS LEARNING NEW CONCEPTS
- COMPASSIONATE, ENJOYS HELPING OTHERS
- DETERMINED TO EXCEL WILLING TO TAKE ON NEW CHALLENGES
- EQUALLY EFFECTIVE WORKING ALONE OR AS A TEAM MEMBER
Timeline
Asst. Manager
Dollar Tree
09.2023 - Current
Team Lead
Dollar General
07.2022 - 03.2023
Team Leader
Dollar General
07.2019 - 08.2020
Assistant Manager
Family Dollar
04.2019 - 08.2019
Stocking and Merchandising
Family Dollar
01.2018 - 03.2019
Homemaker
Nettaaworld
05.2004 - Current