Jonni Lamptey
Dickinson,ND
Summary
Proven track record in enhancing guest satisfaction and maintaining high sanitation standards at Hire Quest as a Housekeeper. Expert in chemical handling and deep cleaning techniques, coupled with exceptional teamwork and communication skills, significantly improved operational efficiency. Demonstrated ability to prioritize tasks and ensure meticulous attention to detail, contributing to a welcoming environment for all guests.
Overview
9
9
years of professional experience
Work History
Housekeeper
Hire Quest
Killdeer, ND
07.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Construction General Laborer
Hire Quest
Dickinson, ND
07.2015 - 09.2023
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Ensured compliance with road safety regulations by strictly adhering to established guidelines and procedures.
- Patiently directed motorists towards detours and alternate routes.
- Enhanced safety for workers and the public through diligent monitoring of work zones and flagging operations.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Elevated overall site security by diligently monitoring access points, restricting unauthorized individuals from entering restricted areas.
- Used flagging tools such as stop and slow paddle and red flag.
- Familiar with use of hand signaling procedures.
- Accustomed to nighttime flagging in high traffic areas.
- Professionally communicated with motorists stuck in stopped traffic.
- Assisted in minimizing accidents by setting up proper signage, barricades, cones, and other traffic control devices.
- Improved traffic flow by effectively directing vehicles and pedestrians around construction zones.
- Collaborated closely with other flaggers to maintain consistent traffic patterns throughout construction sites.
- Unloaded and stored construction materials.
- Followed safety protocols on job sites.
Education
General Studies - General Studies
New England Public
New England, ND05.1999
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
- Hospitality background
- Dusting furniture
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Window Cleaning
- Customer-Oriented
- Sorting and washing laundry
- Complex Problem-Solving
- Restroom detailing
- Guest Relations
- Chemical Handling
- Exceptional communicator
- Quality Assurance
- Time Management
- Multitasking and Prioritizing
- Professional and Courteous
- Guest Service and Support
- Staff Training
- Meeting Room Preparation
Timeline
Housekeeper
Hire Quest
07.2024 - Current
Construction General Laborer
Hire Quest
07.2015 - 09.2023
General Studies - General Studies
New England Public