Summary
Overview
Work History
Education
Skills
Timeline
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Jonni Sanborn

Spirit Lake,ID

Summary

Experience background of customer service as well as being a committed team player. Highly skilled in conflict resolution, always ensuring high satisfactory customer service to consumers and fellow team members. Remaining calm, polite, and knowledgeable in high stress situations, along with being able to multitask.

Overview

3
3
years of professional experience

Work History

Seattle Sun Tan

Seattle Sun Tan
04.2024 - Current
  • Check in clientell along with conversing about bed time, package restocks, product check in, and the services are treating them.
  • Handle phone calls efficiently with professionalism, as well as, problem solving and finding resolutions for customers.
  • Sell products, packaging, and memberships to customers, by using my knowledge as a consultant to educate customers on benefits of different services and product and giving them the most cost effective rating for their satisfaction.
  • Keeping up with cleanliness and maintenance in the salon.
  • Mentored new hires as a unit for successful teamwork and learning from one another.
  • Handle paperwork and manage money at the end of closing shifts.
  • Work independently and work through high stress situations efficiently.

Beau Monde Exchange/Luxe

Beau Monde Exchange
05.2023 - 09.2023
  • Went through consumers clothing, organized and tagged them to put them out for purchase.
  • Worked independently at the luxe location while being knowledgeable on luxurious brands.
  • Problem solved with coworkers as a team and rotated positions efficiently.
  • Rung out customers purchases on a kiosk keeping them informed on what sales and deals to look out for.

Sweet Lous Restaurant & Tap House

Sweet Lous Restaurant & Tap House
03.2022 - 04.2023
  • Maintained an organized waitlist with accurate and satisfactory seating for guests.
  • Greeted guests and guided them to their table, as well as, letting them know our specials of the day and who their server will be.
  • Managed the seating map efficiently and notified bussers when a table needed to be cleaned.
  • Helped with other positions within the restaurant as a teamwork effort so everyone's shift would run smoother.
  • Problem solved with guests if they were not satisfied with their experience.
  • Multitasked in high stress situations and made sure guests were top priority.

Education

High School Diploma -

Timberlake Senior Highschool
Spirit Lake, ID
06-2025

Skills

  • Problem solving
  • Teamwork
  • Calm under pressure
  • Sales expertise
  • Maintenance and cleanliness
  • Money management
  • Professionalism and customer service
  • Trustworthiness
  • Will take and use criticism efficiently
  • Positive and good attitude
  • Time management
  • Multitasking

Timeline

Seattle Sun Tan

Seattle Sun Tan
04.2024 - Current

Beau Monde Exchange/Luxe

Beau Monde Exchange
05.2023 - 09.2023

Sweet Lous Restaurant & Tap House

Sweet Lous Restaurant & Tap House
03.2022 - 04.2023

High School Diploma -

Timberlake Senior Highschool

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Jonni Sanborn