JONATHAN SOSA
OKLAHOMA CITY,OK
Summary
Dynamic contractor with over eight years of experience in project management and customer service. Recognized for effectively managing timelines and budgets while fostering team collaboration to achieve client satisfaction and operational efficiency.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Contractor
Self-employeed
Oklahoma City, OK
08.2018 - 08.2026
- Led cross-functional teams, fostering collaboration and driving project success through effective leadership.
- Managed project timelines and budgets to deliver high-quality results for diverse clients.
- Collaborated with clients to define project scope and objectives, ensuring alignment with expectations.
- Conducted regular assessments of project progress, adjusting strategies to meet evolving client needs.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Worked in varying climates while performing laborious physical task.
- Operated many types of tools and machinery associated with the line of work.
McDonald's Manager
McDonald's
Saint Joseph, MO
10.2016 - 06.2018
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled truck deliveries, taking inventory, and stocking items as needed.
McDonald's Crew Member
McDonald's
Saint Joseph, MO
09.2015 - 10.2016
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Prepared food items accurately, following standardized recipes and portion controls.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to maintain optimal workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer service standards.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Central High School
Saint Joseph, MOSkills
- Project management
- Scheduling and planning
- Time management
- Problem-solving
- Team collaboration
- Attention to detail
- Customer service
- Food preparation
- Kitchen organization
- Food handling
- Kitchen management
- Cleaning and organization
- Order delivery practices
- Cooking
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Cooking
- I like working with my hands and fixing things
- Baking
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
Timeline
Contractor
Self-employeed
08.2018 - 08.2026
McDonald's Manager
McDonald's
10.2016 - 06.2018
McDonald's Crew Member
McDonald's
09.2015 - 10.2016
High School Diploma -
Central High School