Jon P. Entwistle
San Francisco Bay Area
Summary
Innovation & Digital Transformation Leader with over a decade of experience driving AI adoption and emerging technology strategies across industries. Adept at aligning stakeholders, rethinking business models, and ensuring human-centered technology adoption to create measurable impact. Proven track record of leading AI strategy sessions, designing innovation roadmaps, and transforming organizations through structured, strategic approaches.
Overview
17
17
years of professional experience
Work History
Innovation & Digital Strategy Senior Manager
EY
San Francisco Bay Area
01.2018 - 02.2025
- Led AI and digital transformation initiatives for major Tech, Media, and Telecom (TMT) clients, working with C-suite executives to develop innovation strategies.
- Designed and facilitated EY’s Global AI Strategy Session, aligning leadership on a multi-billion-dollar AI investment and go-to-market strategy, resulting in the launch of EY.ai.
- Led AI enablement design for a telecom provider, assessing 60+ AI use cases, defining a strategic adoption vision, and identifying high-impact opportunities.
- Facilitated AI design sprints across multiple business functions (procurement, legal, finance, customer service), engaging executive leadership, and technical experts to drive AI adoption.
Senior Manager / Manager - Analytics
EY
San Francisco Bay Area
03.2013 - 12.2017
- Led teams in analytics strategy, platform architecture, data integration, and predictive modeling for Fortune 100 clients
- Developed AI-driven insights and reporting frameworks to optimize decision-making and operational efficiencies
- Designed a unified analytics framework for a Fortune 50 retailer, improving data-driven decision-making and performance measurement
- Developed predictive models for a commercial bank, optimizing call center operations and enhancing customer self-service adoption
- Launched a centralized marketing analytics platform for a global biotech firm, improving campaign effectiveness and budget allocation
Director - Digital Analytics
Semphonic
Novato, CA
05.2008 - 03.2013
- Led digital analytics strategy and customer experience optimization for over 20 clients using Adobe Analytics
- Conducted advanced data analysis, integrating call center and online usage data to enhance customer satisfaction and operational efficiency
Education
Executive Certification Program - Management of Technology
University of California, Berkeley, Haas School of Business
BerkeleyMaster of Science (MS) - Electrical Engineering & Computer Sciences
University of California, Berkeley
BerkeleyBachelor of Science (BS) - Electrical Engineering
Georgia Institute of Technology
Skills
- AI Strategy & Enablement
- Digital Transformation
- Innovation & Design Thinking
- Change Management
- Business Strategy
- Predictive Analytics
- Stakeholder Alignment
Affiliations
- Cub Scouts & Scouting America, Pack 296 Cubmaster, 10/2021 - Present: Leading and mentoring youth in character-building activities and outdoor education. Eagle Scout.
Timeline
Innovation & Digital Strategy Senior Manager
EY
01.2018 - 02.2025
Senior Manager / Manager - Analytics
EY
03.2013 - 12.2017
Director - Digital Analytics
Semphonic
05.2008 - 03.2013
Executive Certification Program - Management of Technology
University of California, Berkeley, Haas School of Business
Master of Science (MS) - Electrical Engineering & Computer Sciences
University of California, Berkeley
Bachelor of Science (BS) - Electrical Engineering
Georgia Institute of Technology