Jontavia Guilty

• Provide advocacy and resources to survivors of violent crimes, ensuring they understand legal processes and their rights.
• Assist survivors in obtaining Orders of Protection (OP), and ensure their safety and well-being during court proceedings.
• Act as a liaison between survivors and legal professionals, providing guidance and preparing individuals for court interactions.
• Develop safety plans and communicate updates on court proceedings, ensuring survivors are informed at every step.

• Managed HR operations, including onboarding, benefits administration, and employee relations.
• Ensured compliance with legal regulations and company policies to protect both employees and the organization.
• Supported data management using HRIS systems and Microsoft SharePoint, improving operational efficiency.

• Offered crisis intervention and on-call support for survivors through a 24-hour hotline service.
• Assisted survivors in obtaining legal protection orders, and preparing for court hearings.
• Contributed to the rehabilitation of offenders through the Partner Abuse Intervention Program (PAIP).

• Coordinated office activities, managed communications, and supported staff with organizational tasks.

• Assisted with travel arrangements, data management, and customer service in a healthcare setting.

• Provided excellent customer service, resolving complex issues, and building customer relationships.
• Balanced financial transactions, ensuring accuracy and confidentiality in a banking environment.

• Provided excellent customer service, resolving complex issues, and building customer relationships.
• Balanced financial transactions, ensuring accuracy and confidentiality in a banking environment.

• Served as an Ambassador during the summer of 2018 and 2019
• Promoted peace and participated in peace circles with Chicago youth
• Guided youth on educational field trips around the community and Chicago area