Jood Abuhejleh
Ham Lake,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.
Overview
5
5
years of professional experience
Work History
IT Intern
Best Buy Inc
03.2022 - 08.2023
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Assisted IT team members by crafting project research material for implementation.
- Resolved Internet and wireless and wired network access problems.
Service Crew Member
Honda Dealership
08.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Education
Associate of Science - Cybersecurity
Anoka Ramsey Community College
Anoka05.2025
Skills
- Strong Communication Skills
- Mobile Application Development
- IT support experience
- Software Troubleshooting Abilities
Languages
Arabic
Native or Bilingual
Timeline
IT Intern
Best Buy Inc
03.2022 - 08.2023
Service Crew Member
Honda Dealership
08.2018 - 01.2019
Associate of Science - Cybersecurity
Anoka Ramsey Community College