João Henrique Carrasco Ferraz
Fort Worth,TX
Summary
Hardworking employee, enthusiastic about learning the transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Padre Vecchio Fornaio
04.2020 - 01.2024
- Exemplified strong work ethic and dedication to the company''s mission by consistently exceeding delivery targets and maintaining a high level of professionalism in all interactions.
- Performed routine vehicle maintenance checks, minimizing potential breakdowns and delays on delivery routes.
Delivery Driver
Chelsea Pizza
06.2019 - 12.2022
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
Restaurant Server
Main Street Cafe
05.2018 - 07.2019
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Chef Assistant
Napolis Pizzeria
01.2018 - 04.2018
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
Home Decor Business Owner
Decorsec Ltda Brazil
05.2016 - 11.2017
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Inspection Manager
City Hall for Public Transport and Urban Mobility
03.2014 - 03.2016
- Creation of law plans for city implementation.
- Creation of law plans for updating public transport for councilors.
- Participation in meetings to represent the Brazilian government in the area of transportation.
Education
Associate of Arts - Inspector Manager For Public Transportation
City Hall of Public Transportation/Urban Mobility
Caçapava, Brazil06.2015
Skills
- FLUENT IN Spanish and Portuguese
- Proficient in English reading, listening, and writing
- Conversant in English speaking
- Problem-Solving
- Efficiency and Time Management
- Valid Driver's License
- Teamwork and Collaboration
- Customer Service
Additional Information
REFERENCES
Renato Sampaio
Padre Vecchio Fornaio Bakery Business Owner
469-388-5191
Tim Januzi
Chelsea Pizza Manager/Owner
817-846-0286
Christina Dorazio
Restaurant Manager
469-878-9991
Timeline
Delivery Driver
Padre Vecchio Fornaio
04.2020 - 01.2024
Delivery Driver
Chelsea Pizza
06.2019 - 12.2022
Restaurant Server
Main Street Cafe
05.2018 - 07.2019
Chef Assistant
Napolis Pizzeria
01.2018 - 04.2018
Home Decor Business Owner
Decorsec Ltda Brazil
05.2016 - 11.2017
Inspection Manager
City Hall for Public Transport and Urban Mobility
03.2014 - 03.2016
Associate of Arts - Inspector Manager For Public Transportation
City Hall of Public Transportation/Urban Mobility
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