Jooyoung Oh
Portland
Summary
Experienced rental unit manager with excellent organizational and decision-making abilities.
Overview
14
14
years of professional experience
Work History
Consultant
StudioYellow and Mugwort Consulting
Portland
08.2017 - Current
- Clients include the Multnomah County DCHS, suma (creating platforms for digital organizing, enterprise, and justice based in Portland, OR), studio D (design and strategy studio), Proximity Design (Social enterprise based in Myanmar), and ziba design (local design and innovation studio)
- Offer training and workshop sessions with an equity-centered design framework
- Engage with community members to co-create solutions
- Help examine the White Supremacy Culture embedded in many design tools and processes
- Bring a clear framework and criteria to help organizations make critical decisions
- Help organizations come up with relevant concepts and prioritize them
- Walk organizations through innovation processes led by design thinking
Rental and Airbnb Manager
Self-employeed
Portland
08.2013 - Current
- Developed rental contracts and checklists while managing the entire rental process.
- DIY house repairs, such as wall patch-up, painting, faucet repair and garden maintenance.
- Managed contractors for home improvement tasks such as roof replacement and garden landscaping.
- Worked closely with an architect and contractors to build an ADU in 2018
Senior Research and Evaluation Analyst
Multnomah Idea Lab
Portland
01.2020 - 06.2024
- The MIL works at the intersection of racism and poverty, taking action rooted in revolutionary love to challenge systemic injustice.
- Topics include Economic Justice, Baby Bond, Multnomah Mother's Trust (guaranteed income pilot), and the participatory budget process.
- Co-created a path to homeownership with approximately 20 Multnomah Mothers' Trust members.
- Co-created a cohesive advisory structure for domestic violence and sexual violence teams at the county.
- Co-created an informal Restorative Justice and Healing Process.
- Co-facilitated Asian American and Pacific Islander healing sessions
- Facilitated many department vision workshops.
- Lead the office redesign process as part of the 'future of work' initiative.
Assistant Professor
Pacific Northwest College of Art
Portland
02.2015 - 12.2022
- Research Methods & Insights: MFA Collaborative Design students explored empathetic design through hands-on, client-based projects in this course. For example, in 2016, the class worked with nonprofit organizations serving single Black mothers, Mexican immigrants, and refugees to explore how they can create community and share their resources and wisdom
- Conflict facilitation: MFA Collaborative Design students explored how to work with and learn from conflict. We started by reflecting on our personal history and relationship with conflict and how we work with inner conflicts, relationship conflicts, and group/world conflicts to build resilience.
Senior Consumer Insights Strategist / Interim Director
Ziba Design
Portland
08.2011 - 08.2016
- Led a team for field research and sense-making to problem-solve complex design challenges.
- Led international field research projects and co-creation workshops.
- In 2015, I created Ziba U, teaching design research techniques and approaches to encourage more designers to learn and conduct interviews as part of the design process.
Education
M.A. - Conflict Facilitation
Process Work Institute
Portland, OR01-2020
Master of Fine Arts - Industrial Design
Savannah College of Art And Design
Savannah, GA01-2003
BFA - Ceramic Art
Ewha Womans University
01.1999
Skills
- Project management
- Team building
- Systems thinking/Design thinking
- Research and reporting
- Facilitation
- Innovative problem solving
- Visual communications
- Verbal and written communication
Timeline
Senior Research and Evaluation Analyst
Multnomah Idea Lab
01.2020 - 06.2024
Consultant
StudioYellow and Mugwort Consulting
08.2017 - Current
Assistant Professor
Pacific Northwest College of Art
02.2015 - 12.2022
Rental and Airbnb Manager
Self-employeed
08.2013 - Current
Senior Consumer Insights Strategist / Interim Director
Ziba Design
08.2011 - 08.2016
M.A. - Conflict Facilitation
Process Work Institute
Master of Fine Arts - Industrial Design
Savannah College of Art And Design
BFA - Ceramic Art
Ewha Womans University
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