Jooyoung "Callia" Seok
Mankato,MN
Summary
Dynamic professional with a proven track record at Minnesota State University, Mankato-KSA, enhancing cultural understanding and fostering academic excellence. Excelled in creative thinking and collaboration, significantly improving organizational culture and client relationships. Skilled in problem-solving and customer service, adept at driving satisfaction and engagement through innovative solutions and empathetic interaction.
Overview
2
2
years of professional experience
Work History
Korean Language Tutor
Minnesota State University, Mankato- KSA
01.2023 - 05.2023
- Encouraged students to learn a language(Korean) and culture more easily.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Volunteer
Blue Earth Nicollet County
12.2022 - 04.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- managed the list of other volunteers and played a role in explaining and guiding.
Culture Assistant for K-POP Club
Minnesota State University, Mankato- KSA
08.2022 - 12.2022
- Set up new hire orientation, room, uniforms and photos.
- Conducted regular assessments of organizational culture to identify areas for improvement and implement necessary changes.
- Educated team members for working effectively in K-POP culture and dance.
Sales Assistant
Shinsegae L&B
01.2022 - 07.2022
- Developed strong relationships with clients through exceptional customer service, resulting in repeat business.
- Enhanced customer satisfaction by sharing expert knowledge of various wines and suggesting suitable pairings for their tastes.
- Provided personalized recommendations based on customers'' preferences and needs, enhancing their overall shopping experience.
- Assisted customers in selecting the perfect wine for special occasions or personal enjoyment, leading to increased loyalty and return visits.
Intern
Idearico Inc.
07.2021 - 07.2022
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Sorted and organized files, spreadsheets, and reports.
Education
BBA - Accounting
Minnesota State University, Mankato
Mankato, MN01-2027
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
Timeline
Korean Language Tutor
Minnesota State University, Mankato- KSA
01.2023 - 05.2023
Volunteer
Blue Earth Nicollet County
12.2022 - 04.2023
Culture Assistant for K-POP Club
Minnesota State University, Mankato- KSA
08.2022 - 12.2022
Sales Assistant
Shinsegae L&B
01.2022 - 07.2022
Intern
Idearico Inc.
07.2021 - 07.2022
BBA - Accounting
Minnesota State University, Mankato
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