Joquita Swingle
Fort Worth,TX
Summary
Proven Scheduler/Charge Capture Specialist and Certified Surgical Technician at Baylor Regional Medical Center, adept in computer skills and critical thinking. Excels in enhancing charge capture accuracy and surgical efficiency, demonstrating a strong work ethic and attention to detail. Achieves significant improvements in physician satisfaction and patient outcomes through meticulous coordination and support. Hardworking mentality, experienced in multitasking and prioritizing, with an organized approach. Familiar with compliance and documentation requirements. Self driven and proactive at problem solving.
Overview
25
25
years of professional experience
Work History
Scheduler/Charge Capture Specialist
Baylor Regional Medical Center
05.2022 - Current
- Maintained high levels of physician satisfaction through diligent scheduling coordination, ensuring all procedures were scheduled within agreed timeframes.
- Monitored and optimized inventory, and reordered materials as required.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Worked with supervisors and team members to bring procedures within desired tolerances.
- Completed reports detailing delivery data and quarterly projections, helping management make accurate operational decisions.
- Proofread and edited documents for accuracy and grammar.
- Trained and supervised employees on unit scheduling policies, procedures, and charges.
- Improved charge capture accuracy by meticulously reviewing medical records and identifying missing charges.
- Collaborated with clinical staff to ensure accurate documentation of services provided for proper billing.
- Obtained invoices and quotes from medical representatives, and ordered said equipment.
Certified Surgical Technician
Baylor Regional Medical Center
06.1999 - 05.2022
- Ensured smooth operation of surgical equipment through routine inspection, maintenance, and troubleshooting as necessary.
- Facilitated efficient post-operative processes by promptly disassembling equipment, disposing of waste materials, and transferring patients to recovery units as required.
- Reduced surgical complications through proper handling and passing of surgical instruments to surgeons.
- Demonstrated commitment to patient-centered care by providing empathetic support and assistance to patients in pre-and post-operative settings.
- Increased efficiency in the operating room by preparing equipment and supplies ahead of time.
- Played a crucial role in life-saving surgeries by assisting in emergency cases when called upon.
- Enhanced patient safety by meticulously following aseptic protocols and sterile procedures.
- Expanded knowledge base through regular participation in professional development courses related to the Certified Surgical Technician field.
- Improved patient outcomes through continuous education on new surgical techniques and technologies.
- Oriented new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
Education
Certification - Certified Surgical Technology
Tarrant County College District
Fort Worth, TX06.1999
Skills
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
- Critical Thinking
- Customer Service
- Effective Multitasking
- Telephone Etiquette
Affiliations
- Unit Based Council
- Quality Assurance and Performance Improvement Commitee
Timeline
Scheduler/Charge Capture Specialist
Baylor Regional Medical Center
05.2022 - Current
Certified Surgical Technician
Baylor Regional Medical Center
06.1999 - 05.2022
Certification - Certified Surgical Technology
Tarrant County College District