Joran Johnson
Minot,ND
Summary
Professional support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
6
6
years of professional experience
Work History
Croupier/Dealer
Minot Hockey Boosters
11.2024 - Current
- Educated new players on game rules and strategies, fostering an inclusive environment where everyone could participate confidently.
- Ensured accurate financial transactions by adhering to strict cash handling policies and maintaining meticulous records.
- Effectively managed high-stress situations, maintaining professionalism under pressure in a fast-paced environment.
Front Desk Associate
Planet Fitness
01.2025 - 06.2025
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Paraprofessional
Minot Public Schools-Jim Hill
01.2025 - 05.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Bartender
Dakota lounge
09.2023 - 12.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
The Cheesecake Factory
02.2022 - 06.2023
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Assistant manager
Club Tattoo
01.2021 - 01.2022
- Developed strong working relationships with staff and clients, fostering a positive work environment.
- Reduced scheduling conflicts for smooth event execution by diligently monitoring and updating the calendar
- Answered multi-line phone system and enthusiastically greeted callers.
Team Leader
Whole Foods
10.2019 - 11.2020
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Education
High School Diploma -
Watford City High School
Watford City, ND05-2016
Skills
- Outstanding customer service
- Team player
- Attention to detail
- Ability to remain calm under pressure
- Strong mathematical skills
- Reliability and honesty
Timeline
Front Desk Associate
Planet Fitness
01.2025 - 06.2025
Paraprofessional
Minot Public Schools-Jim Hill
01.2025 - 05.2025
Croupier/Dealer
Minot Hockey Boosters
11.2024 - Current
Bartender
Dakota lounge
09.2023 - 12.2024
Bartender
The Cheesecake Factory
02.2022 - 06.2023
Assistant manager
Club Tattoo
01.2021 - 01.2022
Team Leader
Whole Foods
10.2019 - 11.2020
High School Diploma -
Watford City High School
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