Jordan Adebayo-Coker
Nashua,United States
Summary
Dedicated professional with a strong background in team collaboration and proven results. Experienced in conflict resolution, customer service, and process improvement. Known for reliability and adaptability, consistently meeting evolving business needs while upholding high standards. Effective communicator with leadership skills, poised to lead success in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
Admissions Counselor
Southern New Hampshire University
5/20/19 - Current
- Conduct phone interviews with prospective students (Evaluates the prospective student’s needs, interests and qualifications while providing clear and concise information to help the prospective student make an informed decision on program offering, delivery mode, and school fit)
- Consistently operate within, and is measured with respect to, rapport building skills, call flow and pipeline management, interpersonal/communication, needs analysis/service and support, innovative thinking, planning and implementing
- Implemented data-driven strategies to continuously improve recruitment efforts based on enrollment trends and goals.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
Team Lead Sales Associate
Footlocker
11.2024 - Current
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Customer Account Manager
Comcast Business
01.2018 - 05.2019
- Increased business with existing clients by identifying areas needing improvement.
- Negotiated contracts and agreements to maximize profits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Collaborated with cross-functional teams to develop strategic plans for improving overall customer experience.
Education
Bachelor of Science - Business Administration And HR
Southern New Hampshire University
Hooksett, NH06-2026
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.2010
Associate of Arts - Business Administration
Southern New Hampshire University
Hooksett, NH03-2023
Skills
- Works well under pressure
- Detail-oriented approach
- Effective interpersonal communication
- Proficient time management
- Collaborative teamwork
- Recruitment
- Emotional support
Timeline
Team Lead Sales Associate
Footlocker
11.2024 - Current
Customer Account Manager
Comcast Business
01.2018 - 05.2019
Admissions Counselor
Southern New Hampshire University
5/20/19 - Current
Bachelor of Science - Business Administration And HR
Southern New Hampshire University
High School Diploma -
Deerfield Beach High School
Associate of Arts - Business Administration
Southern New Hampshire University
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