Brooke Sabol
Nashua,NH
Summary
Dynamic Admissions Counselor at the University of Massachusetts - Lowell with a proven track record in increasing enrollment rates and enhancing applicant experiences. Skilled in fundraising and building professional relationships. I excel in communication and organization, streamlining processes to improve efficiency and support student success.
Overview
10
10
years of professional experience
Work History
Admissions Counselor
University of Massachusetts - Lowell
08.2023 - Current
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
- Developed strong relationships with high schools and community organizations to promote the institution''s programs and offerings.
- Streamlined application review process, resulting in faster decision-making and improved communication with applicants.
- Contributed to a positive campus culture by assisting with orientation events for new students.
- Reviewed admissions applications and evaluated student credentials.
- Improved application completion rates by providing personalized guidance and support to applicants.
Head Lacrosse Coach
Shippensburg University
11.2021 - 08.2023
- Organize and execute fundraising initiatives and work with our advancement Foundation to raise money which directly impacted program, as well as department.
- Engage and build relationships with current players, colleagues, and potential student athletes that resulted in cohesive support network for team stability and function.
- Manage and administer program budget. Responsible for organizing adjustments and implementing changes as needed in order to maximize program productivity.
- Communicate quickly and effectively with members of department and university to facilitate daily activities that comply with department and NCAA protocols and regulations.
- Establish team culture which increases program productivity and success.
- Successfully recruited over 20 individuals to join university and program.
- Create detail itineraries for different program events, including those with current team members, alumni and potential student athletes.
- Organize practice sessions, exercise and conditioning to improve player performance.
Assistant Women's Lacrosse Coach
Franklin And Marshall College
10.2017 - 11.2021
- Coordinate and execute multiple events including camps and clinics throughout year. Was primary contact for event attendees and worked closely with event staff on campus
- Work with College Advancement offices to raise more than $140,000 during my tenure.
- Assisted head coach in daily practice planning and game preparations
- Organize off season and in-season fitness programs
- Contribute to a program record of 46-11 in the four seasons coaching with F&M
- Led 2018, 2019 and 2021 teams to Regular Season Centennial Conference titles with 23-0 regular season conference record in those three seasons
- Won Centennial Conference Championship in 2021
- Appeared in NCAA tournament in 2018, 2019, and 2021, advancing to Elite Eight in '18 and '19
- Coached one Centennial Conference Offensive Player of the Year, one Centennial Conference Midfielder of the Year, two Centennial Conference Defensive Players of the Year, one Centennial Conference Rookie of the year, 6 All-Metro Region players, and 7 All-Americans
- Recruiting: attend local and national recruiting tournaments throughout summer and fall seasons. Evaluate skills and abilities of recruits, work with admissions to determine prospective student-athletes, and develop relationships with families during recruiting process
- Maintain social media presence on multiple platforms
Assistant Women's Lacrosse Coach
York College Of PA
08.2016 - 10.2017
- Assist head coach in daily practice planning, game preparations, camps/clinics and recruiting
- Primary responsibility for attack and midfield positions
- Worked with draw unit to prepare for upcoming games
- Led team to the first Regular Season Capital Athletic Conference title in program history
- Appeared in the NCAA tournament and advanced to Elite Eight in 2017
- Coached one Capital Athletic Conference Player of the year, one Capital Athletic Conference Rookie of the year, 3 All-Metro Region Players, 1 All-American
- Duties also include maintaining social media presence on Instagram, Twitter and Facebook
Guest Services Agent
Stratton Mountain Resort
11.2014 - 01.2017
- Worked in Sales Department during winter months selling seasons passes, tickets and group lessons
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure longevity with guests
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution, resulting in enhanced guest experience
- Organized fast-paced front desk operations which ensured guest satisfaction at busy facility
- Responded to incoming guests telephone calls and email inquiries with efficiency and professionalism
- Developed understanding of intricate software system
Education
Bachelor of Arts - Psychology
Wheaton College
Norton, MA05.2016
Skills
- Fundraising
- Advancement
- Development
- Organized
- Verbal and Written Communication
- Detail Oriented
- Motivated
- Works well in team environment
- Professional Relationships
Professional Development
A Long Talk - Online - 2022
- Completed DEI training with A Long Talk about an Uncomfortable Truth
Adult First Aid/CPR/AED Certified - Shippensburg, PA - 2022
- Completed required training for CPR certifications through the American Red Cross Training Services
Snell-Shillingford Symposium - Swarthmore, PA - 2018, 2021
- Mentor of college student athletes during coaching symposium
Timeline
Admissions Counselor
University of Massachusetts - Lowell
08.2023 - Current
Head Lacrosse Coach
Shippensburg University
11.2021 - 08.2023
Assistant Women's Lacrosse Coach
Franklin And Marshall College
10.2017 - 11.2021
Assistant Women's Lacrosse Coach
York College Of PA
08.2016 - 10.2017
Guest Services Agent
Stratton Mountain Resort
11.2014 - 01.2017
Bachelor of Arts - Psychology
Wheaton College
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