Whitney Hall
Henderson,NV
Summary
Dynamic leader with a proven track record at Paul Mitchell The School Las Vegas, enhancing admissions processes and increasing applicant satisfaction.
Goal-oriented Recruitment Specialist dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Admissions Leader
Paul Mitchell The School Las Vegas
02.2015 - Current
- Improved response times for application decisions by effectively managing resources and prioritizing tasks during peak periods.
- Enhanced the admissions process by streamlining application procedures and creating user-friendly online forms.
- Implemented regular reporting processes that provided insights into the effectiveness of admission strategies over time.
- Increased applicant satisfaction by promptly addressing inquiries and providing clear communication throughout the admissions process.
- Provided support during peak admissions periods by participating in application review committees alongside other leaders.
Spa Consultant
Planet Beach Spa
08.2013 - 08.2014
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
Salon Manager/Hairstylist
Monet Hair Studio
01.2008 - 03.2012
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Scheduled employees to maintain adequate coverage during business hours.
Retail Manager
Critters Gifts
01.2004 - 12.2007
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Exhibited excellent people skills during interaction with employees and customers.
Education
Cosmetology License - Cosmetology
Marinello School Of Beauty
Burbank, CA07-2008
High School Diploma -
Verdugo Hills High School
Tujunga, CA06-2006
Skills
- Team motivation
- Admissions management
- Interviewing techniques
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Planning and coordination
- Professionalism
- Public Speaking
- Quality Assurance
- Enrollment Management
- Policy Development
- Community Outreach
- Regulatory Compliance
- Fundraising
- Student Recruitment
- Accreditation processes
- Program Development
- Event Planning
- Leadership Development
Accomplishments
- Collaborated with Owner/Directors in the development of starting an Esthetics Program.
- Over a decade of Administration/Marketing/Customer Service experience in different industries. My drive for growth within companies has led to multiple management positions
Certification
Annual Trainings on Customer Relationship Management (CRM)
Annual Enrollment/Admissions/Marketing Trainings
Timeline
Admissions Leader
Paul Mitchell The School Las Vegas
02.2015 - Current
Spa Consultant
Planet Beach Spa
08.2013 - 08.2014
Salon Manager/Hairstylist
Monet Hair Studio
01.2008 - 03.2012
Retail Manager
Critters Gifts
01.2004 - 12.2007
Annual Trainings on Customer Relationship Management (CRM)
Annual Enrollment/Admissions/Marketing Trainings
Cosmetology License - Cosmetology
Marinello School Of Beauty
High School Diploma -
Verdugo Hills High School
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