Jordan Alexander
Jonesboro,GA
Summary
Skilled Package Handler well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail.
Overview
6
6
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
Atlanta, GA
07.2019 - Current
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Upsold postal services like insurance and tracking.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Onboarded new temps by entering employee information into systems.
- Created plans and communicated deadlines to complete projects on time.
- Used Microsoft Word and other software tools to create documents and other communications.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
Lot Associate
The Home Depot
Morrow, GA
05.2017 - 07.2019
- Followed rules and regulations to support safety initiatives.
- Cleaned parking lot to provide clean and orderly environment.
- Greeted customers entering and exiting store and assisted with carts and umbrellas.
- Assisted customers with unloading and loading material to and from vehicles.
- Performed tasks and errands in store to support supervisor.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Escorted drivers to vehicles and helped load or carry large items.
- Monitored lot activity to maintain vehicle and guest safety.
Package Handler
FedEx
Ellenwood, Ga
09.2016 - 12.2016
- Loaded and unloaded parcels.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed and loaded packages into correct trucks.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Documented warehouse stock each day and reported inventory totals to supervisor.
- Installed protective devices on or around products to prevent damage during transport.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded package containers onto forklifts and transported into packaging areas.
- Used hand-held scanners and physical logs to accurately track item movements.
Courtesy Clerk
Kroger
Stockbridge, Ga
04.2016 - 11.2016
- Bagged groceries, assisted customers, and kept the store and parking lot clean.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Assisted customers with large purchases by carrying items to vehicles.
- Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Recommended products to customers, thoroughly explaining details.
- Facilitated inter-departmental communication to effectively provide customer support.
- Promoted available products and services to customers during service, account management and order calls.
- Trained staff on operating procedures and company services.
- Cross-trained and backed up other customer service managers.
Education
High School Diploma -
Dutchtown High School
No Degree - Business
Clayton State University
Morrow, GASkills
- Hard working and self-motivated
- Organized
- Innovative
- Fast learner
- Deadline-driven
- Dependable
Timeline
Mail Handler
United States Postal Service, USPS
07.2019 - Current
Lot Associate
The Home Depot
05.2017 - 07.2019
Package Handler
FedEx
09.2016 - 12.2016
Courtesy Clerk
Kroger
04.2016 - 11.2016
High School Diploma -
Dutchtown High School
No Degree - Business
Clayton State University
Working on cars and learning about cars.
In my free time I love to do research on cars and help my friends and family buy reliable and fun cars.
Working on cars and learning about cars.
In my free time i love to do research on cars and help my friends and family buy reliable and fun cars.
Working on cars and learning about cars.
In my free time i love to do research on cars and help my friends and family buy reliable and fun cars.
Working on cars and learning about cars.
In my free time i love to do research on cars and help my friends and family buy reliable and fun cars.
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