Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Jordan Anderson

Clarksburg,WV

Summary

Dynamic and dedicated professional with a strong background in community service and customer relations, as well as experience in food/drink service. Proven ability to enhance participant engagement through effective event planning and social media management. Recognized for leadership qualities and problem-solving skills, fostering positive environments and building lasting relationships. Built strong relationships with Co-workers and costumers/clients alike, and is experienced in helping coworkers through issues. Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through teamwork and dedication.

Overview

5
5
years of professional experience

Work History

Volunteer

Centerbranch Church
01.2021 - Current
  • Assisted in organizing community events, enhancing participant engagement and satisfaction.
  • Collaborated with team members to execute outreach initiatives, promoting volunteer opportunities effectively.
  • Developed promotional materials to promote events online
  • Engaged with diverse groups of volunteers, fostering inclusive environments and encouraging participation.
  • Contributed to social media campaigns, raising visibility for organizational goals and activities.
  • Attended training sessions to acquire knowledge on best practices in volunteer management and engagement strategies.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Organized and lead bible studies with other youth students
  • Worked in the church welcome center to help sign people in
  • Worked on the Church production team for several years
  • Showed up early to help set up and stayed late to clean up
  • Occasional Public speaking experiences through leading offering messages and prayer points

Barista

Stonewall Coffee
06.2024 - 03.2025
  • Prepared and served high-quality coffee beverages to enhance customer satisfaction.
  • Monitored product quality and consistency, adjusting brewing methods as necessary.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Developed and maintained positive customer relationships through effective communication and service.
  • Promoted additional items with beverages, increasing store sales.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned almost every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Used POS system to accurately enter orders and process payments.

Education

High School Diploma -

Liberty High School
Clarksburg, WV

Drafting Certificate -

United Technical Center
Clarksburg, WV

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Leadership qualities
  • Community service
  • Time management
  • Adaptability and dependability
  • Computer skills
  • Flexible schedule
  • Relationship building
  • Customer service
  • Public speaking
  • Event setup
  • Professional appearance
  • Event planning
  • Answering phones
  • Social media management
  • Community outreach
  • Telephone etiquette
  • MS office
  • Deadline adherence
  • Conflict resolution
  • Data entry
  • Disability awareness
  • Client relations strength
  • Recordkeeping and confidentiality
  • Friendly and outgoing
  • Multitasking and organization
  • Reliability and punctuality
  • Empathy and patience
  • Telephone and email etiquette
  • Verbal and written communication
  • Public relations
  • Adaptability and flexibility
  • Task prioritization
  • Effective communication
  • Emotional awareness
  • Self motivation
  • Active listening

Timeline

Barista

Stonewall Coffee
06.2024 - 03.2025

Volunteer

Centerbranch Church
01.2021 - Current

High School Diploma -

Liberty High School

Drafting Certificate -

United Technical Center

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Jordan Anderson