Jordan Araki
Summary
My career objective is to further my knowledge in IT Technology. To learn what makes the company successful and what it takes to be a part of that company's success as a team player. To gain knowledge while learning skills that broaden my abilities in every aspect of the IT field. As a team player I can share my skills, adapt, learn and challenge myself to be better, productive, as well as show that I am that asset to the company. My plan is to work hard, grow and advance my abilities to help others in representing the company. I strongly desire to learn, understand and prosper in every aspect of myself. I aspire to be professional and proficient in any job. If given the opportunity i will show that I am professional, willing, and the person for the job. I have no problem learning or adapting to change. I am excited to be a part of a team, as well, as an asset to this company that is willing to help me help them.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Helpdesk, Service Technician
Integrated Business Solutions Of Hawaii
06.2023 - Current
- I am presently employed working at Integrated Business Solutions of Hawaii as an IT specialist with additional training in installations of Network Cabling, Cameras and Alarms.
Food Server/Back Prep
Genki Sushi
11.2022 - 06.2023
- Back of the House, Food preparation and fry cook with rotating days working as a front of the restaurant customer service with food prep as a sushi chef
Education
Bachelor of Information Technology -
University Of Phoenix
09.2020
Skills
- Working with client in a professional matter in person or over the phone
- Managing software for local companies such as Workstations, Server, Office365 products, Synology Backups and Copier
- Trouble shooting incoming tickets, regarding computer problems, customer concerns, defective hardware, rewiring cables and setting up workstations
- Connectivity with Copiers such as Canon, Epson, and Konica Minolta being my specialty
My Skills Consists of the Following,
- Setup and troubleshoot computers to print, scan to email, scan to folder, scan to server, make sure the copier is on appropriate network if need be
- Resolving and Completing projects or tasks assigned by the project manager
- Low Voltage installations such as Cable wiring, Crimping, Cameras, Alarms, Access Points and Installation Piping
- Certified in Verkada Products
Languages
Japanese
Internships
IT Help Desk, Integrated Business Solutions Of Hawaii, Hawaii JUNE2023 — OCTOBER2024 I was hired as a paid Intern with a three month probation period at Integrated Business Solutions of Hawaii. Upon completion of probation i was hired immediately as a full time IT technician.
Certification
Verkada Technical Certificate
Timeline
IT Helpdesk, Service Technician
Integrated Business Solutions Of Hawaii
06.2023 - Current
Food Server/Back Prep
Genki Sushi
11.2022 - 06.2023
Bachelor of Information Technology -
University Of Phoenix
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