Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction. Committed to enhancing service efficiency during peak hours through effective teamwork.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Jacksonville, NC
01.2026 - Current
Prepared high-quality beverages according to standardized recipes and customer preferences
Operated espresso machines and brewing equipment efficiently to maintain workflow
Provided exceptional customer service by engaging with customers and addressing inquiries
Maintained cleanliness and organization of work area to ensure compliance with health standards
Processed cash transactions accurately using point-of-sale systems
Collaborated with team members to enhance service speed during peak hours
Assisted in inventory management, including stock rotation and supply ordering
Participated in training sessions to improve product knowledge and service techniques
Cocktail Server
The Peabody Hotel
Memphis, TN
07.2025 - 12.2025
Provided exceptional customer service by efficiently taking and delivering drink orders.
Maintained cleanliness and organization of the bar area to enhance guest experience.
Collaborated with bartenders to ensure timely preparation of cocktails and beverages.
Demonstrated knowledge of cocktail menus to assist guests in selection and recommendations.
Resolved guest inquiries and complaints promptly to maintain high satisfaction levels.
Assisted in training new staff on service protocols and hotel standards for quality assurance.
Handled cash transactions accurately, ensuring proper processing of payments and tips.
Adapted to fast-paced environment while managing multiple tables effectively.
Server
Silky O'Sullivan's Bar and Grill
Memphis, TN
01.2025 - 08.2025
Provided attentive service to guests, ensuring satisfaction and timely order delivery.
Collaborated with kitchen staff to coordinate food preparation and presentation.
Managed multiple tables efficiently during peak hours, maintaining high service standards.
Assisted in training new servers on menu items and customer service protocols.
Handled cash transactions accurately, balancing registers at end of shifts.
Maintained cleanliness of dining area and ensured compliance with health regulations.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Resolved customer complaints promptly and professionally to maintain positive reputation.