Jordan Bennett
North Easton,MA
Summary
Dependable sever/support successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable, professional with expertise in personnel development, team collaboration, training and resolving issues with customers, waitstaff and management. Looking for part-time employment with flexibility for a college student.
Overview
2
2
years of professional experience
Work History
Sports Team Manager
Eastern Connecticut State University Field Hockey
2023.09 - Current
- Encouraged open communication between players and coaching staff, fostering culture of accountability and continuous learning.
- Organized successful fundraising events to support team operations and raise awareness within the community.
- Boosted player morale and motivation through regular attendance at practices and games.
Server Support
Trillium Brewing Company LLC
2023.02 - Current
- After working at Trillium for about 7 months as hostess, was promoted to Server Support position.
- Food running, table bussing, support for FOH and BOH employees.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Hostess
Trillium Brewing Company LLC
2022.08 - 2023.02
- Acquired customer service, organization and communication skills
- Experienced plotter, anchor, runner, and traffic control in hostess position.
- Provided direction during large events and answering phone calls for any questions or concerns a guest may have.
Education
High school diploma -
Oliver Ames High School
North Easton, MA06.2021
Skills
- Communication skills
- Customer service
- Organizational skills
- Restaurant experience
- Team Collaboration
- Workflow Coordination
- Cleanliness standards
- Safe Food Handling
- Tableside Service
- Memory retention
- Coaching and Mentoring
- Team building
Awards
- MIAA Student Ambassador, 09/01/20, I was nominated for this position in my senior year of high school by my varsity volleyball coach. I was then one of three students selected for the position by my school's athletic director to represent all sports programs with other high schools in Massachusetts.
Timeline
Sports Team Manager
Eastern Connecticut State University Field Hockey
2023.09 - Current
Server Support
Trillium Brewing Company LLC
2023.02 - Current
Hostess
Trillium Brewing Company LLC
2022.08 - 2023.02
High school diploma -
Oliver Ames High School
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