- Outdoor Recreation
- Auto Repair/Restoration
- Music
- Graphic Design
- Photography
- Motorcycling
Jordan Berg
West Olive,USA
Never let yesterday use up too much of today.
Will Rogers
Summary
Reliable and customer-focused professional with over six years of experience in customer service, leadership, and operations support. Proven ability to solve problems, adapt to changing priorities, and work effectively with customers and coworkers. Background includes employee training, daily operations, inventory management, and maintaining safe, efficient workplaces. Seeking an opportunity in West Michigan where I can continue to grow while contributing a strong work ethic and positive attitude.
Holland, MI - Grand Haven, MI - Zeeland, MI Authorized to work in the US for any employer.
Work History
Yard/Warehouse Rep I
Zeeland Standard
06.2026 - Current
- Loaded customer vehicles and company trucks with accurate orders, verifying quantities and product quality.
- Operated forklifts safely and efficiently.
- Performed daily cycle counts to maintain accurate stock levels.
- Assisted customers and delivery drivers with excellent service.
Warehouse Associate/Forklift Operator
Blain's Farm and Fleet
12.2025 - 06.2026
- Unloaded incoming products from trailers in dock area efficiently
- transport freight to staging area.
- Operated forklift and pallet jacks for efficient material handling.
- relocate palletized products to different departments
- Load product into customer's vehicles
- Help in other departments as assigned
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
Assistant Site Leader
Quality Car Wash
05.2021 - 09.2025
- Instructed new team members on safety procedures, tunnel equipment operation, and customer service standards enhancing overall site performance.
- Maintained chemical inventory precision by overseeing ordering procedures and regularly rotating stock to avoid shortages or use of expired products.
- Promoted to assistant site leader directing daily site operations and enhancing team performance.
- Managed chemical balance via routine titration tests and calibration of chemical ratios to uphold consistent wash quality and ensure safe equipment functionality.
- Exhibited strong commitment to customer service, elevating client experience and retention.
Team Leader
Family Farm and Home
12.2022 - 08.2023
- Served as a keyholder and shift lead, overseeing daily operations during assigned shifts.
- Created and maintained planograms to improve product placement and customer experience.
- Handled store openings and closings, including cash register management and security procedures.
- Assisted with care and upkeep of live animals, ensuring proper welfare standards and quality customer service.
Property Management Assistant
DETAILS
05.2021 - 10.2021
- Maintained landscaping and outdoor grounds to ensure a clean and well-kept appearance.
- Handled basic troubleshooting for electronics and property equipment to keep systems operating smoothly.
- Provided pet-sitting services as required, ensuring proper care, feeding, and supervision of animals.
Janitorial Supervisor
CLEANNET USA
01.2020 - 03.2021
- Oversaw daily cleaning operations across three locations, maintaining high standards of cleanliness and safety.
- Oversaw inventory of cleaning supplies, ensuring timely restocking and replenishment as necessary.
- Supervised and instructed cleaning staff while assigning tasks and evaluating performance to sustain efficiency and quality.
- Guaranteed adherence to building regulations and safety protocols.
Education
Secondary Diploma - Printing and Imaging Technology
01-2018
High School Diploma - undefined
01-2018
Skills
- Point of Sale
- Cash handling
- Video Shooting
- Forklift
- Photography
- Outdoor work
- Power tools
- Customer service
- Stocking
- General Labor
- Software troubleshooting
- Consultative selling
- Team management
- Retail sales
- Commercial Cleaning
- Custodial Experience
- Organizational skills
- Packaging
- Professional work ethic
- Attention to detail
- Pallet Jack
- Appliance repair
- Retail management
- Leadership
- Computer operation
- Hi-Lo
- Marketing
- POS systems
- Store management
- Product demos
- Mechanical knowledge
- Planograms
- Computer skills
- Cashiering
- Task prioritization
Certification
- Motorcycle License June 2025
- OSHA 10-hour General Industry Safety and Health September 2017
- Forklift Certification Family Farm and Home Blain's Farm and Fleet
- Pallet Jack Certification
- Driver's License
Interests
Timeline
Yard/Warehouse Rep I - Zeeland Standard
06.2026 - Current
Warehouse Associate/Forklift Operator - Blain's Farm and Fleet
12.2025 - 06.2026
Team Leader - Family Farm and Home
12.2022 - 08.2023
Assistant Site Leader - Quality Car Wash
05.2021 - 09.2025
Property Management Assistant - DETAILS
05.2021 - 10.2021
Janitorial Supervisor - CLEANNET USA
01.2020 - 03.2021
Grand Haven High School/Central High School - High School Diploma,
Careerline Tech Center - Secondary Diploma, Printing and Imaging Technology